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- Tasks: Lead and supervise banqueting staff to ensure exceptional event service.
- Company: Join the luxurious Four Seasons team dedicated to creating unforgettable experiences.
- Benefits: Enjoy free transport, dental care, training, and 28 days holiday.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be part of a dynamic team in a stunning countryside setting.
- Qualifications: Experience in hospitality with strong leadership and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role: We’re seeking an experienced and proactive Banqueting Supervisor to join our team on a permanent basis. In this hands-on leadership role, you will oversee the delivery of exceptional banqueting and events service, ensuring every event runs smoothly and exceeds guest expectations. You’ll lead by example on the floor, supporting and motivating the team while maintaining the highest standards of hospitality, service, and presentation. This role suits someone with strong organisational skills, a passion for events, and the confidence to manage operations in a fast-paced environment.
What you will do:
- Supervise and coordinate banqueting staff during events to ensure seamless service delivery
- Brief, allocate duties to, and support team members before and throughout events
- Ensure banquet rooms are set up accurately according to event specifications and timelines
- Act as the main point of contact during events, handling guest enquiries and resolving issues professionally
- Oversee food and beverage service to ensure quality, timing, and presentation standards are met
- Liaise closely with kitchen, events, and management teams to ensure smooth event execution
- Monitor service standards and provide on-the-job coaching and feedback to team members
- Ensure compliance with health, safety, hygiene, and licensing regulations
- Assist with post-event breakdown, stock checks, and reporting where required
What You’ll Bring:
- Previous experience in banqueting, events, or hospitality, ideally in a supervisory or senior role
- Strong leadership skills with the ability to motivate and support a diverse team
- Excellent communication and organisational abilities
- A calm, professional approach with the ability to problem-solve under pressure
- Flexibility to work evenings, weekends, and holidays as required by the business
- Physical stamina to be active on the floor and assist with set-ups when needed
- A passion for delivering outstanding guest experiences
Benefits:
- Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
- Employee travel programme
- BUPA dental health care
- Excellent training and career development opportunities
- 28 days holiday per annum including bank holidays (increasing based on length of service)
- Group Personal Pension Plan upon completion of three months’ service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- WeCare Employee Well Being Platform
- Uniform and free meals on duty
Banqueting Supervisor employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banqueting Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Four Seasons' values and mission. This way, you can show how your own approach to hospitality aligns with their commitment to exceptional guest experiences.
✨Tip Number 2
Practice your leadership skills! As a Banqueting Supervisor, you'll need to motivate your team. Think of examples from your past where you've successfully led a group, and be ready to share those stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Expect to discuss how you'd handle challenges during events. Brush up on your problem-solving skills and think of scenarios where you've turned a potential disaster into a success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Four Seasons family. Let's make that connection happen!
We think you need these skills to ace Banqueting Supervisor
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for banqueting and events shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Highlight Your Leadership Skills: Make sure to emphasise any previous supervisory experience you have. We’re looking for someone who can motivate a team and maintain high standards, so share examples of how you've led a team in the past.
Be Specific About Your Experience: Tailor your application by including specific details about your past roles in hospitality or events. We appreciate when candidates provide concrete examples of how they’ve handled challenges or improved service delivery.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Four Seasons
✨Know the Company Culture
Before your interview, take some time to understand Four Seasons' commitment to luxury and genuine heart. Familiarise yourself with their values around treating everyone with respect and creating lasting impressions. This will help you align your answers with their culture during the interview.
✨Showcase Your Leadership Skills
As a Banqueting Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts under pressure. Highlighting these skills will show that you're ready to lead by example.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific scenarios where you had to manage an event or handle guest inquiries. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how they measure success in the banqueting department. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.