At a Glance
- Tasks: Support the Store Manager, lead a team, and drive sales in a luxury beauty environment.
- Company: Join a leading luxury beauty brand with a focus on exceptional customer service.
- Benefits: Up to £45,000 PA, monthly bonuses, 30% employee discount, and 23 days holiday.
- Other info: Enjoy ongoing training and development opportunities in a fast-paced, engaging environment.
- Why this job: Be a key player in a dynamic team and elevate your retail career in luxury beauty.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
- Assistant Store Manager – Luxury Beauty
- Up to £45,000 PA + monthly bonus
London
Permanent
Four Seasons Recruitment are delighted to be recruiting for an experienced Assistant Store Manager to join a leading luxury beauty brand.
This is a fantastic opportunity for an ambitious retail professional to support the Store Manager, lead and develop a team and play a key role in delivering outstanding store performance.
The Role
As Assistant Store Manager, you will work closely with the Store Manager to ensure the smooth running of the store and the delivery of exceptional customer service.
You will play an important role in motivating and coaching the team, driving sales and maintaining excellent operational standards, while stepping up to lead the store when required.
Key Responsibilities
- Support the Store Manager with the overall performance and day-to-day running of the store.
- Lead, motivate and coach team members to achieve individual and store targets.
- Help develop the team by identifying strengths, supporting performance and encouraging progression.
- Drive sales and identify opportunities to maximise commercial performance.
- Support with daily store operations, including stock, cash handling, health & safety and company procedures.
- Deliver an exceptional customer experience and build strong customer relationships.
- Act as a brand ambassador, ensuring the highest standards of service and presentation.
- Support the Store Manager with operational and administrative tasks, ensuring deadlines are met.
- Help maintain a positive and engaging team environment.
- Take responsibility for the store in the Store Manager's absence.
About You
- Previous Assistant Store Manager, Supervisor or senior retail experience within luxury retail, beauty, cosmetics, fashion or a similar premium environment.
- Confident leading and motivating a team, with a genuine passion for developing others.
- Commercially aware with a strong focus on achieving sales and customer service targets.
- Highly organised and able to manage multiple priorities in a fast-paced environment.
- Adaptable and hands-on, with the confidence to support the team on the shop floor when required.
- Passionate about delivering an exceptional customer experience.
- Professional, polished and confident, with excellent communication skills.
- Flexible and available to work across store opening hours, including evenings and weekends.
Package & Benefits
- Bonus potential of up to 12% of monthly gross salary
- Mystery Shop bonus top-up
- Quarterly product allowance of £110 following successful completion of probation
- 30% employee discount
- 23 days holiday + bank holidays
- If required to work on a bank holiday, you will receive the day back in lieu
- 2-week Assistant Store Manager training programme
- Ongoing training, development and progression opportunities
- #J-18808-Ljbffr
Assistant Store Manager - Luxury Beauty employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Luxury Beauty
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Four Seasons, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Four Seasons!
We think you need these skills to ace Assistant Store Manager - Luxury Beauty
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Four Seasons, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Four Seasons and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Four Seasons that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Four Seasons
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
