At a Glance
- Tasks: Drive revenue growth and build strategic partnerships in the luxury travel industry.
- Company: Join Four Seasons, a global leader in luxury hospitality with a people-first culture.
- Benefits: Hybrid working model, competitive salary, and opportunities for international travel.
- Other info: Dynamic environment with a focus on diversity, inclusion, and personal growth.
- Why this job: Be part of a prestigious brand and make a real impact in luxury hospitality.
- Qualifications: 5+ years in luxury hospitality sales and strong relationship-building skills.
The predicted salary is between 63000 - 77000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
About the Role: Are you a commercially driven sales professional with a passion for luxury hospitality and a deep understanding of the UK travel industry? As Account Director, Travel Industry Sales, you will be responsible for growing revenue, market share and brand presence across the UK and Ireland for the global Four Seasons portfolio, including Hotels & Resorts, Private Residences, Villas, Four Seasons Private Jet Experience and Four Seasons Yachts. Based in our London Corporate Office with a hybrid working model, you will manage a portfolio of key Travel Industry and Wholesale accounts, building strategic partnerships and identifying new opportunities to drive long-term business growth.
What You Will Do:
- Develop and execute strategic sales and account plans to deliver revenue growth and exceed targets.
- Manage and grow relationships with Preferred Partner agencies, Virtuoso members, Wholesale partners and other key industry stakeholders.
- Identify new business opportunities and expand penetration within existing and emerging accounts.
- Serve as the primary contact for assigned accounts across the global Four Seasons portfolio.
- Collaborate with on-property sales teams and regional stakeholders to drive commercial success.
- Lead sales missions, client events, trade shows and familiarisation trips across the UK and Ireland.
- Deliver compelling presentations, business reviews and market insights to clients and internal partners.
- Utilise CRM systems, reporting tools and performance data to manage pipelines, forecast results and uncover growth opportunities.
What You Bring:
- 5+ years of sales experience within the luxury hospitality sector.
- Proven success in Travel Industry and Wholesale sales with a track record of achieving and exceeding revenue goals.
- Strong knowledge of the UK and Ireland travel trade landscape and wholesale market.
- Existing relationships with travel advisors, agency networks and wholesale partners.
- Exceptional relationship-building, communication and presentation skills.
- A strategic, analytical and results-focused approach to account management and business development.
- Experience using CRM and reporting platforms, with strong commercial and analytical capability.
- A collaborative mindset, creative problem-solving skills and the ability to thrive in a fast-paced global environment.
- Bachelor's degree preferred and willingness to travel internationally (approximately 15-20%).
Join Four Seasons and play a key role in driving the success of one of the world's most prestigious luxury hospitality brands.
Account Director, Travel Industry employer: Four Seasons
At Four Seasons, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values excellence and teamwork. Located in the heart of London, our Bar Antoine provides not only a competitive salary of £42,000 but also abundant opportunities for career advancement in the luxury hospitality sector. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can grow your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director, Travel Industry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons
Don't be shy about reaching out to Four Seasons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Director, Travel Industry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
