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- Tasks: Drive revenue growth and manage key accounts in luxury hospitality sales.
- Company: Join Four Seasons, a global leader in luxury hotel management.
- Benefits: Enjoy competitive salary, hybrid work, and exclusive employee discounts.
- Other info: Opportunities for professional development and international travel.
- Why this job: Make an impact in a dynamic environment with global exposure.
- Qualifications: 5+ years in luxury sales, strong relationship-building skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Based in the Four Seasons Corporate Office in London, the Account Director, Group Sales plays a key role in driving group segment revenue and market share across the UK, Ireland, and Scandinavia. This role is responsible for managing a diverse portfolio of key accounts, developing new business opportunities, and delivering strategic sales initiatives that drive measurable revenue growth across the global portfolio.
What you will do:
- Drive revenue growth by developing and executing strategic, data-informed sales plans that deliver against ambitious targets.
- Manage and grow a portfolio of A, B, and development accounts, ensuring strong penetration and long-term value.
- Identify and secure new business opportunities across group segments, including corporate clients, agencies, and destination wedding planners.
- Build and maintain strong relationships with senior decision-makers, acting as a trusted partner across the global portfolio.
- Deliver impactful presentations and proposals, both in-person and virtually, to influence and convert business.
- Collaborate closely with on-property sales teams and global stakeholders to align strategies and maximise performance.
- Lead and participate in sales trips, client visits, trade shows, and high-impact customer events across UKI and Scandinavia.
- Monitor performance through CRM systems, maintaining accurate pipelines, forecasts, and reporting insights.
- Balance proactive outbound sales efforts with effective management of inbound opportunities.
- Solve complex client challenges with innovative, commercially driven solutions.
What you bring:
- Proven experience (5+ years) in luxury hospitality sales, with a strong track record in group sales and exceeding revenue goals.
- Deep understanding of the UK market, with knowledge of Ireland and/or Scandinavia considered an advantage.
- Demonstrated experience managing multi-property or global accounts, with strong commercial acumen.
- Established network across agencies, corporate clients, or celebration planners preferred.
- Exceptional relationship-building and influencing skills, with the ability to navigate complex client organisations.
- Highly organised, with the ability to manage multiple priorities in a fast-paced, global environment.
- Strategic mindset combined with a hands-on, results-driven approach.
- Excellent communication and presentation skills, both written and verbal.
- Proficiency in CRM platforms (e.g. Salesforce) and strong analytical/reporting capability.
- A collaborative, team-oriented approach with high levels of motivation, creativity, and resilience.
- Bachelor’s degree preferred; additional languages are an advantage.
- Willingness to travel internationally (approximately 15–20%).
What we offer:
- A dynamic, international environment with exposure to a global portfolio.
- Hybrid working based in our London Corporate Office.
- Competitive salary and excellent benefits including personal medical insurance, meal allowance and other allowances.
- Employee discount for stays at any Four Seasons worldwide.
- Ongoing professional development and career growth opportunities.
Account Director - Group Sales employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Group Sales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet with potential employers or clients, make sure to highlight your experience in luxury hospitality sales. Share success stories and how you've driven revenue growth in previous roles – this will set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Four Seasons, and express your interest in working with them. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and job listings that can help you land that dream role. Make sure to check back regularly and apply directly through our site for the best chance at getting noticed.
We think you need these skills to ace Account Director - Group Sales
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the luxury hospitality industry shine through. We want to see how your experiences and values align with our commitment to creating exceptional guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Account Director role. Highlight your relevant experience in group sales and how you've driven revenue growth in previous positions. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We value effective communication, so show us you can convey your ideas well in writing.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Four Seasons.
How to prepare for a job interview at Four Seasons
✨Know Your Stuff
Before the interview, dive deep into Four Seasons' values and culture. Understand their commitment to luxury and genuine heart. This will help you align your answers with what they truly value, showing that you're not just a fit for the role but also for the company.
✨Showcase Your Network
As an Account Director, your connections matter. Be ready to discuss your established network across agencies and corporate clients. Share specific examples of how these relationships have led to successful partnerships or revenue growth in your previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of complex client challenges you've faced and how you creatively solved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Practice Your Presentation Skills
Since delivering impactful presentations is key for this role, practice presenting your ideas clearly and confidently. You might even want to prepare a mock presentation on a relevant topic to demonstrate your skills during the interview. This will show your proactive approach and readiness for the role.