Wholesale Account Executive - EMEA & APAC
Location: London
Salary: £38-40,000 per annum (depending on experience)
The Opportunity
Four Seasons Recruitment are working with an exceptional and internationally acclaimed, luxury women's wear designer, who are looking for a highly organised, proactive and commercially minded Wholesale Account Executive to join their fast-paced and agile Wholesale team, supporting EMEA and APAC markets.
This is a hands-on role responsible for the day-to-day management and operational execution of wholesale business across the regions, working closely with international accounts and internal teams to ensure a seamless customer experience.
About the Role:
Account Management & Administration
- Act as the day-to-day contact for assigned wholesale accounts, providing responsive, professional and client-focused support.
- Manage client requests and ensure timely follow-up on reorders, cancellations, order swaps, returns, special orders and account documentation.
- Maintain clear communication with clients, ensuring outstanding actions are tracked and resolved.
Order & Lifecycle Management
- Manage seasonal wholesale orders from showroom through to shipment, ensuring accurate and timely processing.
- Enter and validate orders, reconcile customer purchase orders against internal records, and verify pricing, commercial terms and delivery windows.
- Process order amendments and issue order confirmations within agreed deadlines.
- Maintain accurate order books, account records and internal systems.
Delivery & Logistics Coordination
- Monitor orders and shipments against agreed delivery windows, proactively identifying potential delays or issues.
- Work closely with Logistics, warehouse teams and clients to resolve shipping blocks, missing documentation, short shipments, delivery discrepancies, cancellations and returns.
- Provide clear and timely updates to clients and internal stakeholders to ensure issues are resolved efficiently.
Invoicing, Credit Control & Payment Follow-up
- Partner with Finance to monitor invoices, pro formas, credit notes, deductions and outstanding account balances.
- Support account reconciliations and investigate payment discrepancies.
- Escalate payment risks and unresolved issues promptly.
In-Season Trading & Account Support
- Collect and monitor sell-through and stock data to support account performance and trading decisions.
- Identify potential reorder and stock-swap opportunities.
- Coordinate returns to vendor (RTVs), special orders, consignment activity, markdowns and end-of-season returns, where applicable.
Reporting & Operational Controls
- Prepare and maintain accurate weekly reports covering sales, open orders, shipments, cancellations, returns, sell-through and receivables.
- Identify and flag delivery, payment and account risks at an early stage.
- Keep internal trackers, reporting tools and systems accurate and up to date.
Showroom & Market Support
- Support seasonal showroom and selling campaigns, including client scheduling, appointment coordination, order preparation, line sheets and order capture.
- Assist with post-market follow-up, ensuring all orders are reviewed, confirmed and communicated within agreed deadlines.
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Wholesale Account Executive in City of London employer: Four Seasons Recruitment
At Sandbanks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the picturesque Poole, our team enjoys not only competitive benefits but also ample opportunities for professional growth within the luxury fashion industry. Join us to be part of a dynamic environment where your skills in videography will shine and contribute to captivating brand narratives.
