E-Commerce Executive
Location: London
Employment Type: Full-time, permanent.
Working hours: Boutique based. Working patterns across Monday to Sunday, with shifts allocated on a rota basis.
Salary: Competitive, dependent on experience
About the Company
Our client is a leading luxury resale business specialising in the buying and selling of highly sought-after designer handbags, fashion, accessories, and fine jewellery.
With an established presence in London and internationally, the business is experiencing significant growth and continues to expand its footprint within the global luxury fashion market.
This is an exciting opportunity to join a fast-growing, entrepreneurial business at the forefront of luxury resale, working alongside a passionate and ambitious team.
The Role
Our client is seeking a dynamic, organised, and commercially minded E-Commerce Executive to join its operations team in London.
The successful candidate will play a key role in the day-to-day management of online operations, ensuring products are processed, presented, and listed to the highest standards while delivering an exceptional experience for both clients and consignors.
This is a varied, hands‑on position suited to someone who thrives in a fast-paced retail environment, has a genuine passion for luxury fashion, and demonstrates excellent attention to detail, initiative, and strong organisational skills.
Key Responsibilities
E-Commerce & Operations
- Accurately onboard incoming products onto the business's inventory and back-office systems.
- Write engaging, detailed, and SEO-optimised product descriptions for online listings.
- Coordinate product processing, photography, and online uploads to meet business deadlines.
- Photograph new arrivals using in-house equipment, maintaining high visual and presentation standards.
- Maintain accurate stock control and inventory records.
- Ensure stockrooms are organised, efficient, and maintained to a high standard.
- Support the presentation and upkeep of the retail environment, ensuring luxury standards are consistently upheld.
- Assist with operational projects, workflow improvements, and initiatives to support business growth.
Client Engagement & Sales
- Build and maintain strong relationships with new and existing clients, delivering a personalised, high-quality service.
- Respond promptly and professionally to enquiries across email, social media, messaging platforms, and online forms.
- Support pricing enquiries and manage communications with consignors.
- Proactively contact prospective consignors to generate opportunities for luxury wardrobe collections and item consignments.
- Assist with in-store appointments and sales activities when required.
- Confidently recommend products, identify sales opportunities, and support upselling across online and in-store channels.
- Represent the brand professionally, ensuring every client interaction reflects its values and commitment to exceptional service.
Candidate Requirements
Essential Skills & Experience
- Previous experience in luxury retail, e-commerce, customer service, or another client-facing environment.
- Excellent written and verbal communication skills.
- Exceptional attention to detail and a commitment to accuracy.
- Strong organisational and time-management skills.
- Ability to manage multiple priorities and work effectively under pressure.
- A proactive, solutions-focused approach, with the confidence to take ownership of tasks.
- Ability to work independently and collaboratively within a team.
- A professional, client-focused approach and a strong understanding of service excellence.
Desirable Skills & Attributes
- A genuine passion for luxury fashion, designer handbags, accessories, and fine jewellery.
- Knowledge of the luxury resale and consignment market.
- A strong eye for styling, product presentation, and visual merchandising.
- Experience using Shopify, ConsignCloud, or similar e-commerce and inventory management platforms.
- Commercial awareness and an ability to recognise opportunities to drive sales.
- A positive, energetic, and adaptable attitude, with the motivation to contribute to a growing business.
What’s on Offer?
- Competitive salary, dependent on experience.
- The opportunity to join a rapidly expanding international luxury resale business.
- Exposure to highly desirable designer products and the luxury fashion market.
- A varied, hands‑on role with opportunities to develop e-commerce, operational, and commercial skills.
- The chance to contribute directly to business growth and process improvements.
- A supportive, ambitious team environment with opportunities for career progression.
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E-Commerce Executive employer: Four Seasons Recruitment Ltd
As a Sales Associate in the heart of Mayfair, you will join a prestigious brand renowned for its commitment to individuality and artisan craftsmanship. The company fosters a vibrant work culture that prioritises teamwork and personal growth, offering excellent benefits and a competitive commission structure, making it an ideal environment for those passionate about luxury retail and customer service excellence.
Contact Details:
Four Seasons Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Four Seasons Recruitment Ltd are looking for when hiring for a E-Commerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Four Seasons Recruitment Ltd for the E-Commerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Four Seasons Recruitment Ltd as a E-Commerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Four Seasons Recruitment Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Four Seasons Recruitment Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Four Seasons Recruitment Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Four Seasons Recruitment Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Four Seasons Recruitment Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Four Seasons Recruitment Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Four Seasons Recruitment Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
