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For Companies At a Glance
- Tasks: Lead a premium boutique, driving sales and inspiring a high-performing team.
- Company: Join a globally recognised brand known for quality, innovation, and sustainability.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days leave, and a pension plan.
- Why this job: Be part of a dynamic retail environment with opportunities for growth and community engagement.
- Qualifications: Retail leadership experience, strong customer service skills, and team management knowledge required.
- Other info: This is a flagship store role in the vibrant Covent Garden area.
The predicted salary is between 36000 - 54000 £ per year.
Boutique Manager, Premium lifestyle brand
£45,000 plus bonus & package
Covent Garden
This globally recognised brand is synonymous with quality, innovation, and sustainability. Since its introduction to the UK market in 2001, it has experienced consistent growth, driven by a loyal customer base and a reputation for excellence.
About the Role
A leading premium retail brand is seeking a passionate and experienced Boutique Leader to manage the sales and operations of its newly opened flagship boutique located in Covent Garden, London. This high-visibility role reports directly to the Business Boutique Manager (BBM), who is responsible for the overarching strategic direction of the boutique. The Boutique Leader will be instrumental in translating this vision into operational and commercial excellence on the shop floor. This role combines leadership, operational management, and the ability to inspire a high-performing team in a dynamic retail environment.
Key Responsibilities
- Take full ownership of the boutique’s commercial performance.
- Foster a culture of excellence in customer service, ensuring every customer interaction reflects a premium experience.
- Implement and execute commercial strategies aligned with the BBM’s direction to drive performance and achieve key performance indicators (KPIs).
- Maintain flagship standards across all boutique operations, ensuring the space is prepared for regular senior leadership visits and consistently delivers best-in-class performance.
- Lead by example on the shop floor, motivating and empowering the team to reach their full potential.
- Collaborate with the BBM and other internal and external stakeholders to ensure alignment with marketing, brand, operational initiatives, and local community engagement.
What We’re Looking For
- Proven experience in retail leadership, ideally within a high-end or fast-paced environment.
- Confidence managing a high-profile boutique with visibility to senior stakeholders.
- A strong background in delivering exceptional customer service, supported by excellent interpersonal and communication skills.
- Commercially astute, with experience in decision-making and action planning to achieve results.
- A strategic, proactive mindset that can uphold brand standards while managing dynamic, day-to-day retail operations.
- Previous experience managing a team, with working knowledge of HR best practices.
What’s on Offer
The role comes with a competitive salary and benefits package, including:
- A performance-based bonus scheme
- 25 days of annual leave, plus statutory holidays
- A contributory pension scheme
- Ongoing opportunities for personal and professional development
Store Manager - Manager employer: Four Seasons Recruitment Ltd (Fashion & Retail)
Contact Detail:
Four Seasons Recruitment Ltd (Fashion & Retail) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Manager
✨Tip Number 1
Familiarise yourself with the brand's values and mission. Understanding their commitment to quality, innovation, and sustainability will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific strategies you've implemented to motivate and empower your team.
✨Tip Number 3
Research the Covent Garden location and its customer demographics. Tailoring your insights on how to enhance customer experience in that specific area can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the brand. Gaining insider knowledge about the company culture and expectations can provide you with valuable information to use during your application process.
We think you need these skills to ace Store Manager - Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail leadership experience, particularly in high-end environments. Emphasise your achievements in customer service and team management to align with the key responsibilities of the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of its values. Discuss how your experience can contribute to the boutique's commercial performance and customer service excellence.
Highlight Relevant Skills: In your application, focus on skills such as strategic decision-making, team motivation, and operational management. Use specific examples from your past roles to demonstrate how you have successfully implemented commercial strategies.
Showcase Your Leadership Style: Describe your leadership approach in your application. Mention how you inspire and empower teams, and provide examples of how you've fostered a culture of excellence in previous positions.
How to prepare for a job interview at Four Seasons Recruitment Ltd (Fashion & Retail)
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve their goals.
✨Understand the Brand's Values
This premium lifestyle brand is known for its commitment to quality and sustainability. Research the brand thoroughly and be ready to discuss how your values align with theirs, as well as how you can contribute to maintaining their high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of specific scenarios where you had to handle difficult situations or improve customer experiences, and be ready to share those stories.
✨Demonstrate Commercial Acumen
The role requires a strong understanding of commercial performance. Be prepared to discuss how you've previously driven sales and met KPIs, and think about strategies you could implement to enhance the boutique's performance.
