At a Glance
- Tasks: Support retail operations, manage stock, and ensure smooth back-of-house processes.
- Company: Join a dynamic brand with a collaborative and creative culture.
- Benefits: Competitive salary, monthly bonuses, and boutique hours with Sundays off.
- Other info: Great opportunity for growth in a fast-paced environment.
- Why this job: Be part of a team that enhances customer experience and drives retail success.
- Qualifications: Detail-oriented, proactive, and experienced in retail systems.
The predicted salary is between 28000 - 42000 £ per year.
Are you a detail-driven, highly organised individual with a passion for retail operations? We’re looking for a dynamic Retail Administrator & Stock Coordinator to support the day-to-day efficiency of the brand’s London stores and warehouse.
You’ll play a key role in ensuring seamless back-of-house operations, accurate reporting, and exceptional stock control, all while working closely with the sales team to help deliver an outstanding customer experience.
What You’ll Be Doing:
1. Reporting & Finance Support
- Maintain and update daily sales figures; distribute reports to the Finance team and Retail Manager.
- Send accurate end-of-day sales reports.
- Prepare and submit monthly performance reports to Head Office.
- Manage and reconcile petty cash with precision.
2. Stock Management & Control
- Monitor and maintain accurate stock records by regularly matching physical stock with system data.
- Ensure all pricing is correct and up to date.
- Lead periodic stocktakes and ensure all discrepancies are resolved promptly.
- Track borrowed stock from Head Office or other departments.
3. Stock Receiving & Processing
- Handle all incoming stock for the London store — from unpacking and pricing to organising in the stockroom and shop floor.
- Complete all stock processing and documentation on the same day items are received.
- File and maintain paperwork for all stock movements (transfers, receipts, etc.).
4. Retail System Administration (Retail Pro)
- Confidently operate both back-office and front-of-house functions of the Retail Pro till system.
- Support the team with end-of-day cash reconciliation and reporting.
5. Order Entry & Purchasing Support
- Accurately input all purchase orders into the system to enable smooth stock receiving.
- Assist the sales team by processing stock and special order requests.
6. IT & Communications Liaison
- Act as the point of contact for any IT or communication system issues, coordinating with external support teams until resolved.
7. Coordination with Head Office & Warehouse
- Maintain strong communication lines with Head Office regarding stock discrepancies or code issues.
- Liaise with warehouse and production teams for delivery updates and order status.
8. Stock Replenishment & Merchandising
- Monitor key product lines (COR stock) and recommend restocking to the Retail Manager.
- Support visual merchandising by allocating and preparing new stock for the shop floor.
9. Shipping & Deliveries
- Pack and prepare customer shipments (including furniture, clothing, and homeware), ensuring all paperwork is complete and accurate.
10. Stockroom & Health & Safety
- Maintain a clean, well-organised, and safe stockroom environment that meets company and legal standards.
- Manage space for seasonal stock and sales events efficiently.
11. External Supplier & Logistics Coordination
- Work with homeware suppliers to coordinate orders and deliveries.
- Manage courier relationships (e.g., UPS and others) for timely and efficient logistics.
12. General Store Support
- Collaborate with Retail Manager, Warehouse, and Head Office to ensure the sales floor is fully equipped – from packaging and stationery to catering and fixtures.
- Provide occasional cover on the shop floor when needed.
Who You Are:
- Exceptionally organised and detail-oriented
- Proactive and solution-driven with excellent time management skills
- Comfortable juggling multiple responsibilities in a fast-paced environment
- Strong communicator who can build relationships across departments
- Experienced with retail systems (Retail Pro experience is a plus)
- Passionate about retail, stock management, and operations
What We Offer:
- A collaborative, creative, and supportive work environment
- £35,000 base salary plus monthly bonus based on store performance
- Boutique hours and closed on Sunday
Retail Administrator in Slough employer: Four Seasons Recruitment Ltd (Fashion & Retail)
Join a vibrant team in the heart of London, where your role as a Retail Administrator will be pivotal in driving operational excellence and enhancing customer experiences. We pride ourselves on fostering a collaborative and creative work culture, offering competitive salaries, monthly performance bonuses, and a commitment to employee growth through continuous training and support. Enjoy boutique hours with Sundays off, ensuring a healthy work-life balance while being part of a dynamic retail environment.
Contact Details:
Four Seasons Recruitment Ltd (Fashion & Retail) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Administrator in Slough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Four Seasons Recruitment Ltd (Fashion & Retail), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Four Seasons Recruitment Ltd (Fashion & Retail)!
We think you need these skills to ace Retail Administrator in Slough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Four Seasons Recruitment Ltd (Fashion & Retail), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Four Seasons Recruitment Ltd (Fashion & Retail) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Four Seasons Recruitment Ltd (Fashion & Retail) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Four Seasons Recruitment Ltd (Fashion & Retail)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
