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- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer experiences.
- Company: Join KOOKAÏ, a trendy Australian women's fashion label with a modern aesthetic.
- Benefits: Competitive pay, career growth opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team that empowers women through style and innovation.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Exciting opportunity to grow in a fast-paced fashion retail environment.
The predicted salary is between 24000 - 36000 £ per year.
KOOKAÏ is an Australian-owned women's fashion label known for its confident, feminine and modern aesthetic. Designed exclusively from the Melbourne Head Office, the brand specialises in high-quality, fashion-forward pieces at accessible price points, delivered through its global boutiques and online platforms. KOOKAÏ is committed to ethical production, empowering women through style, and operating with passion, innovation, integrity, evolution and teamwork at the core of everything it does.
We are looking for a commercially minded and inspiring Assistant Store Manager to join our London team. Reporting to the Store Manager, this role is key to supporting store performance, leading a high-performing team, and delivering exceptional customer experiences. In the absence of the Store Manager, the Assistant Store Manager takes full responsibility for the store, ensuring operations, sales, and team development continue seamlessly.
Key Responsibilities- Co-lead and motivate the team to achieve sales targets, KPIs, and operational excellence.
- Deliver outstanding customer service and uphold KOOKAÏ's Sequence of Service standards.
- Support recruitment, onboarding, training, and succession planning for store staff.
- Assist in stock management, visual merchandising, and store presentation to maximise sales.
- Maintain operational standards including OH&S, loss prevention, and compliance with company policies.
- Drive team engagement through coaching, performance feedback, and incentive schemes.
- Support store administration, reporting, and communication with the Retail Support Office.
- Proven experience as a Retail Assistant Store Manager (fashion retail required).
- Experience leading a team of 5+ employees.
- Strong leadership, organisational, and communication skills.
- Commercially focused with experience managing KPIs, rostering, and operational tasks.
- Product knowledge and ability to follow visual merchandising principles.
- Adaptable, results-driven, and customer- and team-focused.
KOOKAÏ Assistant Store Manager in London employer: Four Seasons Recruitment Ltd (Fashion & Retail)
Contact Detail:
Four Seasons Recruitment Ltd (Fashion & Retail) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KOOKAÏ Assistant Store Manager in London
✨Tip Number 1
Get to know KOOKAÏ's brand values and culture inside out. When you walk into that interview, show us how your personal style and passion for fashion align with our confident and modern aesthetic. It’s all about making that connection!
✨Tip Number 2
Prepare some killer questions to ask during your interview. This shows us you're genuinely interested in the role and the company. Think about what it means to lead a team at KOOKAÏ and how you can contribute to our mission of empowering women through style.
✨Tip Number 3
Showcase your leadership skills by sharing specific examples from your past experiences. We want to hear about how you've motivated a team, hit those KPIs, and delivered exceptional customer service. Make it relatable and relevant to the Assistant Store Manager role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can go a long way. And remember, applying through our website is the best way to get noticed, so keep that in mind for future opportunities!
We think you need these skills to ace KOOKAÏ Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or personal style that aligns with KOOKAÏ's confident and modern aesthetic. We want to see how you embody the brand!
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've motivated teams in the past and achieved sales targets. We love seeing results-driven candidates!
Be Customer-Centric: KOOKAÏ is all about delivering exceptional customer experiences. In your application, emphasise your commitment to outstanding customer service and any strategies you've used to enhance customer satisfaction. Show us how you put customers first!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our amazing team!
How to prepare for a job interview at Four Seasons Recruitment Ltd (Fashion & Retail)
✨Know Your KOOKAÏ
Before the interview, dive deep into KOOKAÏ's brand values and aesthetic. Familiarise yourself with their latest collections and understand what makes their style unique. This will not only show your passion for the brand but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight your ability to drive sales and achieve KPIs while maintaining a positive team environment.
✨Customer Service is Key
KOOKAÏ prides itself on exceptional customer service. Be ready to discuss how you've delivered outstanding service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to their Sequence of Service standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's performance, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if KOOKAÏ is the right fit for you.
