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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer experiences.
- Company: Join KOOKAÏ, a trendy Australian fashion label with a modern aesthetic.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Why this job: Be part of a passionate team empowering women through style and innovation.
- Qualifications: Experience in retail management and strong leadership skills required.
- Other info: Opportunity to thrive in a fast-paced, fashion-forward environment.
The predicted salary is between 30000 - 42000 £ per year.
KOOKAÏ is an Australian-owned women's fashion label known for its confident, feminine and modern aesthetic. Designed exclusively from the Melbourne Head Office, the brand specialises in high-quality, fashion-forward pieces at accessible price points, delivered through its global boutiques and online platforms. KOOKAÏ is committed to ethical production, empowering women through style, and operating with passion, innovation, integrity, evolution and teamwork at the core of everything it does.
We are looking for a commercially minded and inspiring Assistant Store Manager to join our London team. Reporting to the Store Manager, this role is key to supporting store performance, leading a high-performing team, and delivering exceptional customer experiences. In the absence of the Store Manager, the Assistant Store Manager takes full responsibility for the store, ensuring operations, sales, and team development continue seamlessly.
Key Responsibilities- Co-lead and motivate the team to achieve sales targets, KPIs, and operational excellence.
- Deliver outstanding customer service and uphold KOOKAÏ's Sequence of Service standards.
- Support recruitment, onboarding, training, and succession planning for store staff.
- Assist in stock management, visual merchandising, and store presentation to maximise sales.
- Maintain operational standards including OH&S, loss prevention, and compliance with company policies.
- Drive team engagement through coaching, performance feedback, and incentive schemes.
- Support store administration, reporting, and communication with the Retail Support Office.
- Proven experience as a Retail Assistant Store Manager (fashion retail required).
- Experience leading a team of 5+ employees.
- Strong leadership, organisational, and communication skills.
- Commercially focused with experience managing KPIs, rostering, and operational tasks.
- Product knowledge and ability to follow visual merchandising principles.
- Adaptable, results-driven, and customer- and team-focused.
KOOKAÏ Assistant Store Manager employer: Four Seasons Recruitment Ltd (Fashion & Retail)
Contact Detail:
Four Seasons Recruitment Ltd (Fashion & Retail) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KOOKAÏ Assistant Store Manager
✨Tip Number 1
Get to know KOOKAÏ's brand values and culture inside out. When you walk into that interview, show us how your personal style and passion for fashion align with our mission. We love candidates who can connect with our ethos!
✨Tip Number 2
Prepare some killer questions about the role and the team dynamics. This shows us you're genuinely interested in being part of our London crew and that you’re ready to contribute to our high-performing environment.
✨Tip Number 3
Bring examples of how you've led a team to smash sales targets or improve customer experiences. We want to hear your success stories and how you can bring that energy to KOOKAÏ!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing us your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace KOOKAÏ Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why KOOKAÏ's aesthetic resonates with you and how you can contribute to our mission of empowering women through style.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your previous experience in managing teams, hitting sales targets, and delivering exceptional customer service. We want to see how you inspire others!
Be Specific About Your Experience: Don't just list your past roles; dive into the details! Talk about specific achievements, like how you improved sales or enhanced team performance. This helps us understand how you can make a difference at KOOKAÏ.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our KOOKAÏ family!
How to prepare for a job interview at Four Seasons Recruitment Ltd (Fashion & Retail)
✨Know Your KOOKAÏ
Before the interview, dive deep into KOOKAÏ's brand values and aesthetic. Familiarise yourself with their latest collections and understand what makes their style unique. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated staff, or resolved conflicts. Highlight how you can inspire others to achieve sales targets and maintain high operational standards.
✨Customer Service is Key
KOOKAÏ prides itself on exceptional customer service. Be ready to discuss your approach to delivering outstanding customer experiences. Think of specific instances where you went above and beyond for a customer, and how you would uphold KOOKAÏ's Sequence of Service standards.
✨Prepare for Operational Questions
Expect questions about stock management, visual merchandising, and compliance with company policies. Brush up on your knowledge of these areas and be prepared to discuss how you've handled similar responsibilities in previous roles. This will demonstrate your readiness to take on the operational aspects of the role.
