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For Companies At a Glance
- Tasks: Deliver exceptional food and beverage service while creating memorable guest experiences.
- Company: Join Four Seasons, a luxury hotel brand known for its commitment to outstanding service and employee culture.
- Benefits: Enjoy a competitive salary, complimentary hotel stays, free meals, and wellness days.
- Why this job: Be part of a vibrant team in a stunning location, enhancing your skills in a high-end environment.
- Qualifications: 1 year experience in luxury hospitality, strong food and beverage knowledge, and excellent communication skills.
- Other info: Flexible hours required; work mornings, evenings, and weekends in a dynamic setting.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognising a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a stunning destination spa, and a fantastic Food and Beverage offering.
Join the Rotunda Team at Four Seasons Hotel London at Tower Bridge as a Waiter/Waitress. We are looking for a passionate and service-driven Waiter/Waitress to join our vibrant Rotunda Bar & Lounge team. Set against the stunning backdrop of Tower Bridge, Rotunda offers a relaxed yet refined dining experience where quality and personalised service are at the heart of every guest interaction.
The Role: As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism.
What You Will Do:
- Providing an attentive and personalised food and beverage service to guests.
- Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
- Ensuring tables are properly set up and maintained throughout service.
- Communicating effectively with the kitchen and bar teams to ensure timely and accurate orders.
- Maintaining cleanliness and organisation of the service areas.
- Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.
What You Bring:
- A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment.
- Strong knowledge of food and beverage, including wine and cocktail pairings.
- Excellent communication and interpersonal skills, with a natural flair for engaging with guests.
- A proactive and professional attitude, with a keen eye for detail and service quality.
- All candidates must have the right to work in the UK.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £36,500.00 package including hotel service charge and salary
- 40-hour working week
- Excellent training and career development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
- Free meals at Pepys while on duty
- Up to 2 paid Wellness Days per year
- Holiday entitlement increases with length of service up to 33 days
- Free life insurance while on duty
- Bupa Dental and MediCash plan available
- Opportunities to build a successful global career
- Season Ticket Loan & Cycle to Work scheme
- Free uniform dry cleaning
- Employee Experience: Annual themed employee party and various social, charitable, and sporting events
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes
Schedule and hours: Candidates must be able to work mornings, evenings, and weekends as the restaurant is open for breakfast, lunch, and dinner.
We look forward to receiving your application!
Waiter employer: Four Seasons Hotels Ltd
Contact Detail:
Four Seasons Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. Understanding their commitment to luxury and genuine service will help you align your approach during interviews and interactions, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your food and beverage knowledge, especially regarding wine and cocktail pairings. Being able to confidently discuss menu items and make recommendations will impress the hiring team and demonstrate your expertise.
✨Tip Number 3
Network with current or former employees of Four Seasons. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Prepare to showcase your interpersonal skills during the interview. Since the role requires engaging with guests, practice scenarios where you demonstrate warmth and professionalism, ensuring you convey your passion for exceptional service.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Four Seasons' commitment to luxury and genuine service. Reflect this understanding in your application by highlighting how your values align with theirs.
Tailor Your CV: Make sure your CV is tailored specifically for the Waiter/Waitress position. Emphasise your experience in high-end restaurants or luxury hotels, and include any relevant skills such as knowledge of food and beverage pairings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Use specific examples from your past experiences to demonstrate your ability to create memorable moments for guests.
Highlight Relevant Skills: In your application, be sure to highlight your communication skills and attention to detail. Mention any experience you have with menu guidance and customer interaction, as these are key aspects of the role.
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Know the Menu Inside Out
Familiarise yourself with the menu, including food and drink options. Be prepared to discuss your recommendations and answer questions about ingredients and pairings, as this shows your expertise and enhances guest experience.
✨Showcase Your Service Skills
During the interview, demonstrate your understanding of exceptional service. Share examples from your past experiences where you went above and beyond for guests, highlighting your proactive attitude and attention to detail.
✨Emphasise Teamwork and Communication
Four Seasons values effective communication and teamwork. Be ready to discuss how you collaborate with kitchen and bar teams to ensure smooth service, and provide examples of how you've successfully worked in a team environment.
✨Exude Warmth and Professionalism
Your personality matters! Practice conveying warmth and professionalism in your responses. Remember, the role is about creating memorable moments for guests, so let your passion for hospitality shine through during the interview.
