At a Glance
- Tasks: Drive efficiency in accounting processes and support financial reporting.
- Company: Join Four Seasons, a global leader in luxury hospitality.
- Benefits: Hybrid work model, professional development, and a supportive culture.
- Other info: Opportunity for growth in a collaborative and innovative team.
- Why this job: Make a real impact in a dynamic environment focused on excellence.
- Qualifications: 3-5 years in hospitality accounting; strong analytical and communication skills.
The predicted salary is between 50000 - 60000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
The Senior Analyst, Operations Finance will collaborate with the Director, Operations Finance to Property Finance Business Process Management and outsourcing. Business Process Management (BPM) includes standardizing and automating tasks, developing best practice processes, tools, and templates, and facilitating their deployment across the global portfolio alongside property teams and the business process outsourcing (BPO) partner, with the aim to drive efficiency of accounting processes globally.
The Senior Analyst, Operations Finance will support compliance of the core accounting functions, with both transactional actuals as well as planning (budgeting and forecasting). The Senior Analyst, Operations Finance will support the implementation of systems, policy and process, ensuring property teams are leveraging the established Standard Operating Procedures. They will also assist with ad hoc requests as requested by Senior Management and other stakeholders.
Strong attention to detail, organization, process knowledge, critical thinking and problem-solving skills are necessary for successfully achieving deadlines and requirements of multiple workstreams across a range of properties. The ideal candidate is analytical and proactive, with strong business acumen and a passion for process improvement and standardization.
What You’ll Be Doing:
- Process Efficiency & Governance
- Drive adoption of best practices and standards.
- Maximize the use of standardized tools and templates by the properties.
- Monitor and improve KPI’s within the Service Level Agreements.
- Minimize Capgemini errors reported by the properties.
- Maximize efficiency of onsite processes.
- Assist in establishing/enforcing policies, rules, internal controls and safeguards.
- Continuously deliver the highest level of service with respect to property support and maximize property satisfaction of outsourced services.
- Provide hotel users with support for standard tools, templates and processes.
- Regional Oversight
- Support leadership decisions through reporting and data-driven insights.
- Demonstrate proficiency as a lead/power-user of company financial systems and regional practices.
- Provide regular status reporting as required.
- Insights and Innovation
- Transform complex data into summarized meaningful and actionable insights.
- Present and provide meaningful commentary to stakeholders on past, current and future state across all identified areas of responsibility.
- Collaboration and Communication
- Collaborate with Operations Finance, property teams and business process outsourcing partner to ensure timeliness and integrity of financial processes.
- Represent both Operations Finance and the properties on cross-functional projects and requests.
- Leverage Microsoft 365 suite of software including Excel, Word, PowerPoint, Outlook, SharePoint, and Teams to enhance communication, reporting, organization and collaboration within the team and other groups.
What You Bring:
- 3-5 years of experience in a related hospitality accounting or shared services role.
- Field experience with hands on knowledge of PMS/POS environments, Income Audit, and GL processes.
- Familiar with detailed workflows and system navigation, the clicks, the sequences, and the practical application.
- CPA or university degree in hospitality, accounting or finance preferred.
- Multilingual is an asset.
Key Skills/Who You Are:
- Proven leadership skills in a property and/or corporate office environment.
- Highest level of integrity and transparency, and ethical approach to influence the outcome of situations.
- Strong interpersonal and relationship-building skills to work with cross-functional teams, negotiate for resources, influence stakeholders, and gain acceptance of and commitment to plans, ideas and initiatives.
- Ability to work independently, take initiative and use sound judgement.
- Promotes a continuous learning environment that creates an atmosphere for professional development opportunities.
- Ability to meet various deadlines in a fast-paced environment.
- Work in a safe, prudent and organized manner.
Functional:
- Strong oral and written communication skills to prepare and deliver reports, effective presentations and to facilitate meetings with colleagues at all levels of the organization.
- Strategic and analytical, with solid business acumen and problem-solving skills.
- Strong multi-tasking and project management skills.
- Attention to detail with a focus on solutions, results and continuous improvement.
- Ability to deal with confidential information in a professional manner.
- Demonstrates excellence in conflict resolution.
Technical Skills & Knowledge:
- Working technical knowledge of generally accepted accounting principles.
- Ability to read, write and speak English fluently; additional languages an asset.
Travel:
- Occasional travel as needed.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office, London located at Eagle House, 108-110 Jermyn Street, SW1Y 6EE, London, United Kingdom.
Senior Analyst, Operations Finance employer: Four Seasons Hotels Ltd
At Four Seasons, we pride ourselves on fostering a culture of excellence and inclusivity, where every team member is empowered to grow and thrive. Our London corporate office offers a dynamic work environment that encourages collaboration and innovation, alongside a commitment to employee well-being and professional development. With a focus on luxury service and community impact, we provide our employees with meaningful opportunities to contribute to both their personal success and the greater good.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Analyst, Operations Finance
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Four Seasons. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into Four Seasons' values and mission. Show us how your experience aligns with their commitment to luxury and genuine heart. Tailor your answers to reflect that you’re not just looking for a job, but a place where you can contribute to creating unforgettable experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your analytical skills and problem-solving abilities, as these are key for the Senior Analyst role. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Four Seasons family. Let’s make it happen!
We think you need these skills to ace Senior Analyst, Operations Finance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Analyst role. Highlight your experience in hospitality accounting and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations finance and how your background aligns with our values at Four Seasons. Keep it engaging and personal!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, be sure to include examples of how you've transformed complex data into actionable insights in your application. We love seeing problem-solving in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Know Your Numbers
As a Senior Analyst in Operations Finance, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used data to drive efficiency in past roles. Prepare examples that showcase your ability to transform complex data into actionable insights.
✨Showcase Your Process Improvement Skills
Four Seasons values process standardisation and improvement. Think of specific instances where you've implemented best practices or streamlined processes in your previous roles. Be prepared to explain the impact of these changes on efficiency and team performance.
✨Emphasise Collaboration
This role requires working closely with various teams. Highlight your experience in cross-functional collaboration and how you've built relationships to achieve common goals. Share examples of how you’ve effectively communicated with stakeholders to ensure project success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and ethical judgement. Prepare for scenarios related to financial discrepancies or compliance issues. Think through your approach to resolving conflicts and maintaining integrity in challenging situations.
