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- Tasks: Support the sales team with group inquiries, events, and client travel arrangements.
- Company: Join Four Seasons, a luxury brand known for exceptional guest experiences and a supportive culture.
- Benefits: Enjoy a £44,000 package, complimentary hotel stays, free meals, and career development opportunities.
- Why this job: Be part of a dynamic team in a stunning London location, creating lasting impressions for guests.
- Qualifications: One year of experience, strong organisational skills, and fluency in English required.
- Other info: On-site role with opportunities for travel and flexible shifts.
The predicted salary is between 26400 - 44000 £ per year.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Four Seasons Hotel London at Park Lane is looking to recruit a Sales Coordinator to join our team.
What you will do:
The Sales Coordinator will be responsible for supporting senior members of the sales team handling group and leisure.
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Handle reactive group inquiries from initial lead to signed contract, with a preference for experience in meetings, events, and group bookings.
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Provide full support to the Senior Sales Manager across both Reservations and Sales coordination.
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Organize and coordinate site visits, show rounds, and events.
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Support with travel arrangements for clients and team members as needed.
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Assist in maintaining accurate reports and supporting overall sales planning efforts.
What we are looking for:
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At least one years’ experience in a similar role.
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Strong interpersonal, organisational and administrative/computer skills.
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Must be fluent in written and spoken English.
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Confident and professional telephone manner.
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Knowledge of Opera and Salesforce systems preferred.
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Flexibility to travel other UK properties (if needed) and to work on weekends and varied shifts.
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On-site role at Four Seasons Park Lane London.
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Must have the right to work in the UK.
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
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£44,000 package made up of Hotel Service charge and salary .
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Excellent Training and Career Development opportunities
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Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service .
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Free meals at Zest while on duty including fruits, coffee/ tea and ice cream available throughout the day
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Holiday entitlement increases with years of service up to 33 days off
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Free Life Insurance while on duty .
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Opportunities to build a successful career with global potential
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Season Ticket Loan & cycle to work scheme
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Free Uniform dry cleaning available
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Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year .
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Access to Wagestream – a salary advance benefit
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Employee Recognition Programmes
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& many, many more surprises to discover !
We look forward to receiving your application!
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Sales Coordinator employer: Four Seasons Hotels Ltd
Contact Detail:
Four Seasons Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise genuine connections and exceptional guest experiences, so be prepared to discuss how your personal values align with theirs during any interactions.
✨Tip Number 2
Network with current or former employees of Four Seasons. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Coordinator position.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for a hypothetical event. This will showcase your ability to handle multiple tasks and support senior sales members effectively, which is crucial for the role.
✨Tip Number 4
If you have experience with Opera and Salesforce systems, be ready to discuss specific examples of how you've used these tools in previous roles. If not, consider doing some research or online training to familiarise yourself with these systems before your interview.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Four Seasons' commitment to luxury and genuine heart. Reflect this understanding in your application by showcasing how your values align with theirs.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales coordination, group bookings, and customer service. Use specific examples that demonstrate your organisational and interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for creating exceptional guest experiences. Mention any familiarity with systems like Opera and Salesforce, as well as your flexibility to travel.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Coordinator role.
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Show Your Passion for Hospitality
Four Seasons values individuals who are genuinely passionate about creating exceptional guest experiences. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer satisfaction.
✨Demonstrate Strong Organisational Skills
As a Sales Coordinator, you'll need to juggle multiple tasks. Highlight your organisational abilities by discussing how you manage your time effectively and keep track of various projects or inquiries, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Knowledge of Opera and Salesforce systems is preferred for this role. If you have experience with these or similar systems, be sure to mention it. If not, consider doing a bit of research to understand their functionalities and how they relate to sales coordination.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you successfully managed group bookings or resolved conflicts, and be ready to discuss your thought process and outcomes.
