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- Tasks: Support the sales team with admin tasks and ensure smooth operations.
- Company: Join the prestigious Four Seasons Hotel London at Tower Bridge.
- Benefits: Competitive salary, complimentary hotel stays, wellness days, and career development.
- Why this job: Be part of a luxury hospitality team and grow your career in a dynamic environment.
- Qualifications: Experience in sales support, attention to detail, and passion for service excellence.
- Other info: Enjoy a vibrant workplace culture with exciting employee events and recognition programmes.
The predicted salary is between 30000 - 42500 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The role: You will play a key part in supporting the commercial success of the hotel through exceptional organisation and a strong eye for detail. This position is ideal for someone with previous experience in luxury hospitality who enjoys administrative work, thrives in a busy environment, and is passionate about delivering service excellence, and wants to grow their career in Commercial.
What You’ll Do:
- Provide administrative support for the sales team including contracts, billing, reports, and purchase orders.
- Maintain and update data in Salesforce (Golden Sales & Catering) and Opera PMS, ensuring accuracy and compliance.
- Coordinate group requests, assist with leisure segment reservations, and prepare all details related to site inspections.
- Track and analyse commercial performance metrics, including monthly scorecards and segmentation data as well as Daily Revenue reports.
- Support in inventory control as well as offers and promotions.
- Support preparation of annual budgets, marketing plans, and sales goals.
- Assist with data-driven decisions by contributing to trend analysis and group evaluations.
- Support commercial initiatives across departments to ensure a seamless and aligned approach.
What You Bring:
- Previous experience in a similar administrative or sales support role, preferably in luxury hospitality.
- Ideally possess working knowledge of Salesforce, Opera PMS, and Microsoft Office Suite.
- Exceptional attention to detail and ability to manage multiple priorities with efficiency.
- Proactive, organised, and collaborative mindset with a passion for service excellence.
- Excellent communication skills and a high level of professionalism.
- A genuine interest in commercial strategy, data, and luxury hospitality.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £38,500.00 package including hotel service charge and salary.
- 40-hour working week.
- Excellent training and career development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service.
- Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day.
- Up to 2 paid Wellness Days per year.
- Holiday entitlement increases with length of service up to 33 days.
- Free life insurance while on duty.
- Bupa Dental and MediCash plan available.
- Opportunities to build a successful global career.
- Season Ticket Loan & Cycle to Work scheme.
- Free dry cleaning.
- Employee Experience: Annual themed employee party and various social, charitable, and sporting events.
- Access to Wagestream – a salary advance benefit.
- Employee Recognition Programmes.
- ...and many more surprises to discover!
We look forward to receiving your application!
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Sales Coordinator employer: Four Seasons Hotels Ltd
Contact Detail:
Four Seasons Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Four Seasons or similar luxury hotels. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Four Seasons' values and culture. Show us how your passion for service excellence aligns with our commitment to creating unforgettable experiences for guests.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so be yourself and let your enthusiasm for the role come across!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in joining our team at Four Seasons.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! Share experiences that highlight your commitment to service excellence and how you connect with guests and colleagues alike.
Be Detail-Oriented: As a Sales Coordinator, attention to detail is key. Make sure your application is free from typos and errors. Use clear formatting and structure to make it easy for us to read and understand your qualifications.
Highlight Relevant Experience: Don’t forget to showcase any previous experience in administrative or sales support roles, especially in luxury settings. We want to see how your background aligns with the responsibilities of the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Four Seasons Hotel London at Tower Bridge!
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Four Seasons and their commitment to luxury hospitality. Research their values and recent news about the hotel. This will help you connect your experience to their mission and show that you’re genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Sales Coordinator, organisation is key. Prepare examples from your past roles where you successfully managed multiple tasks or projects. Be ready to discuss how you maintain attention to detail, especially when handling contracts and reports, as this will be crucial for the role.
✨Demonstrate Your Passion for Service Excellence
Four Seasons values service excellence, so come prepared to share specific instances where you went above and beyond for a guest or client. Highlight your proactive approach and how it aligns with their goal of creating memorable experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use like Salesforce and Opera PMS, or how success is measured in the Sales Coordinator role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.