At a Glance
- Tasks: Coordinate housekeeping operations and ensure exceptional guest experiences.
- Company: Join the renowned Four Seasons, known for luxury and genuine hospitality.
- Benefits: Enjoy excellent training, free meals, travel perks, and a vibrant work culture.
- Other info: Flexible hours, career growth opportunities, and fun employee events await you.
- Why this job: Be part of a dedicated team in a stunning countryside setting.
- Qualifications: Hospitality experience and strong organisational skills are preferred.
The predicted salary is between 30000 - 32450 £ per year.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences.
Our Housekeeping team plays a vital role in maintaining the comfort, care, and exceptional standards our guests know us for — and we are now looking for a dedicated Housekeeping Coordinator to join our team. As a Housekeeping Coordinator, you will support the smooth, efficient operation of the department, ensuring all guest rooms and public areas are beautifully presented and that communication flows seamlessly between Housekeeping and the wider hotel. This is a key administrative and operational role that combines organisation, teamwork, and exceptional guest service.
What you will do:
- Coordinate daily room assignments and update room status throughout the shift
- Support the Housekeeping managers and supervisors with operational tasks
- Respond to guest requests promptly and with a warm, professional manner
- Ensure lost & found procedures are followed and accurately logged
- Communicate effectively with Front Office, Engineering, and other departments
- Track linen, amenities, and supply levels and assist with ordering when needed
- Assist with scheduling, record keeping, and administrative duties
- Uphold Four Seasons standards of luxury, professionalism, and service excellence.
What you bring:
- Previous experience in hospitality or housekeeping operations preferred
- Strong organisational and administrative skills
- Excellent communication and a friendly, service‐focused attitude
- Confidence using computer systems and managing multiple tasks at once
- Ability to thrive in a fast‐paced environment and work well with others
- Flexible availability, including weekends and holidays
What we offer:
- Excellent Training & Career development opportunities
- Four Seasons employee travel programme
- Be the guest experience at the hotel
- BUPA Dental Health Care
- Free meals in our staff restaurant while on duty, including fruits, coffee/tea throughout the day
- Shuttle bus service from the hotel between Fleet & Church Crookham
- Opportunities to build a successful career with global potential
- Free uniform dry cleaning
- Annual themed employee party and many social, charitable & sporting events throughout the year
- Access to Wagestream – salary advance benefit
- Employee recognition programmes
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Luxury Housekeeping Coordinator in London employer: Four Seasons Hotels Ltd
Four Seasons Hotel Hampshire is an exceptional employer that prioritises the well-being and growth of its team members. Nestled in the picturesque English countryside, the hotel offers a supportive work culture with excellent training and career development opportunities, alongside unique benefits such as a travel programme, free meals, and employee recognition initiatives. With a commitment to luxury and genuine hospitality, Four Seasons provides a rewarding environment for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Housekeeping Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotels Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotels Ltd
Don't be shy about reaching out to Four Seasons Hotels Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Luxury Housekeeping Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
