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- Tasks: Supervise housekeeping staff to ensure pristine guest rooms and common areas.
- Company: Join Four Seasons, a luxury hotel brand known for exceptional service and employee culture.
- Benefits: Enjoy a competitive salary, training opportunities, and perks like complimentary stays at other hotels.
- Why this job: Be part of a team that values connection and creates memorable experiences for guests.
- Qualifications: 1-2 years in a similar role with strong communication skills and a passion for customer service.
- Other info: This is a 6-month maternity cover position starting ASAP.
The predicted salary is between 22800 - 42000 £ per year.
Housekeeping Supervisor (Maternity Cover) page is loaded
Housekeeping Supervisor (Maternity Cover)
Apply locations London, Park Lane time type Full time posted on Posted Yesterday job requisition id REQ10355956
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
Four Seasons Hotel London at Park Laneis looking to a Housekeeping Supervisor to join the team for a 6 month Maternity Cover contract starting ASAP.
The Role of Housekeeping Supervisor :
As a Housekeeping Floor Supervisor you will be responsible for assigning and supervising the activities of Room Attendants and Porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exit stairways, service areas on assigned floors in accordance with Four Seasons policies and procedures.
What we are looking for:
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At least 1-2 year’s experience in a similar role
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Good communications skills with a good command of the English language, both written and spoken
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MUST possess the legal right to work in the UK
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Immaculate personal presentation
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Excellent customer service skills with the ability to anticipate guest needs and go the extra mile
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
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£38,000 per annum inclusive of base pay and hotel service charge
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Excellent Training and Career Development opportunities
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Complimentary accommodation at other Four Seasons Hotels and Resorts
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Uniform and meals on duty
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Fruits, coffee/tea and ice cream available throughout the day
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The opportunity to engage in diverse and challenging work
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Opportunities to build a successful career with global potential
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Season Ticket Loan
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Medical : Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.
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Employee Experience : Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
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Access to Wagestream –a salary advance benefit
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Employee Recognition Programmes and more!!
We look forward to receiving your application!
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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Housekeeping Supervisor (Maternity Cover) employer: Four Seasons Hotels Ltd
Contact Detail:
Four Seasons Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor (Maternity Cover)
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise genuine connections and exceptional guest experiences, so be prepared to discuss how your personal values align with theirs during any interviews or conversations.
✨Tip Number 2
Highlight your previous experience in housekeeping roles, especially any supervisory positions. Be ready to share specific examples of how you managed teams, improved service quality, or handled guest requests effectively.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to anticipate guest needs and go the extra mile. This will resonate well with Four Seasons' commitment to luxury service.
✨Tip Number 4
Network with current or former employees of Four Seasons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Housekeeping Supervisor (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeping Supervisor position. Understand the responsibilities and required skills, such as experience in a similar role and excellent communication abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your previous roles in housekeeping or supervisory positions, showcasing your ability to manage teams and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Four Seasons' values. Mention specific experiences where you demonstrated excellent customer service and leadership skills, and explain why you want to work with them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Four Seasons Hotels Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in housekeeping or a similar role. Be prepared to discuss specific tasks you managed, how you supervised staff, and any challenges you overcame.
✨Demonstrate Communication Skills
Since good communication is key for this role, practice articulating your thoughts clearly. You might be asked about how you handle conflicts or ensure that your team understands their tasks.
✨Emphasise Customer Service
Four Seasons values exceptional customer service. Prepare examples of how you've gone the extra mile for guests in the past, and be ready to discuss how you would anticipate guest needs.
✨Dress to Impress
Given the emphasis on immaculate personal presentation, ensure you dress professionally for the interview. This not only shows respect for the company but also reflects your understanding of the hospitality industry.
