Account Director - Group Sales

Account Director - Group Sales

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Four Seasons Hotels Ltd

At a Glance

  • Tasks: Drive group sales revenue and manage key accounts across the UK, Ireland, and Scandinavia.
  • Company: Join Four Seasons, a global leader in luxury hospitality with a people-first culture.
  • Benefits: Enjoy competitive salary, hybrid work, medical insurance, and employee discounts worldwide.
  • Other info: Dynamic international environment with opportunities for travel and professional development.
  • Why this job: Make a real impact in luxury hospitality while building lasting relationships and career growth.
  • Qualifications: 5+ years in luxury sales, strong relationship-building skills, and strategic mindset required.

The predicted salary is between 60000 - 80000 £ per year.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Based in the Four Seasons Corporate Office in London, the Account Director, Group Sales plays a key role in driving group segment revenue and market share across the UK, Ireland, and Scandinavia. This role is responsible for managing a diverse portfolio of key accounts, developing new business opportunities, and delivering strategic sales initiatives that drive measurable revenue growth across the global portfolio.

What you will do:

  • Drive revenue growth by developing and executing strategic, data-informed sales plans that deliver against ambitious targets.
  • Manage and grow a portfolio of A, B, and development accounts, ensuring strong penetration and long-term value.
  • Identify and secure new business opportunities across group segments, including corporate clients, agencies, and destination wedding planners.
  • Build and maintain strong relationships with senior decision-makers, acting as a trusted partner across the global portfolio.
  • Deliver impactful presentations and proposals, both in-person and virtually, to influence and convert business.
  • Collaborate closely with on-property sales teams and global stakeholders to align strategies and maximise performance.
  • Lead and participate in sales trips, client visits, trade shows, and high-impact customer events across UKI and Scandinavia.
  • Monitor performance through CRM systems, maintaining accurate pipelines, forecasts, and reporting insights.
  • Balance proactive outbound sales efforts with effective management of inbound opportunities.
  • Solve complex client challenges with innovative, commercially driven solutions.

What you bring:

  • Proven experience (5+ years) in luxury hospitality sales, with a strong track record in group sales and exceeding revenue goals.
  • Deep understanding of the UK market, with knowledge of Ireland and/or Scandinavia considered an advantage.
  • Demonstrated experience managing multi-property or global accounts, with strong commercial acumen.
  • Established network across agencies, corporate clients, or celebration planners preferred.
  • Exceptional relationship-building and influencing skills, with the ability to navigate complex client organisations.
  • Highly organised, with the ability to manage multiple priorities in a fast-paced, global environment.
  • Strategic mindset combined with a hands-on, results-driven approach.
  • Excellent communication and presentation skills, both written and verbal.
  • Proficiency in CRM platforms (e.g. Salesforce) and strong analytical/reporting capability.
  • A collaborative, team-oriented approach with high levels of motivation, creativity, and resilience.
  • Bachelor’s degree preferred; additional languages are an advantage.
  • Willingness to travel internationally (approximately 15–20%).

What we offer:

  • A dynamic, international environment with exposure to a global portfolio.
  • Hybrid working based in our London Corporate Office.
  • Competitive salary and excellent benefits including personal medical insurance, meal allowance and other allowances.
  • Employee discount for stays at any Four Seasons worldwide.
  • Ongoing professional development and career growth opportunities.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Account Director - Group Sales employer: Four Seasons Hotels Ltd

Four Seasons is an exceptional employer that prioritises the well-being and growth of its employees, offering a dynamic international environment from its London Corporate Office. With a commitment to luxury hospitality, employees benefit from competitive salaries, comprehensive medical insurance, and ongoing professional development opportunities, all while being part of a culture that values genuine connections and inclusivity. The role of Account Director - Group Sales not only allows for significant career advancement but also provides the chance to make a meaningful impact in a globally recognised brand.
Four Seasons Hotels Ltd

Contact Detail:

Four Seasons Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director - Group Sales

✨Network Like a Pro

Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.

✨Show Off Your Skills

When you get the chance to meet with potential employers, make sure to showcase your skills and experience. Prepare a killer pitch that highlights your achievements in luxury hospitality sales and how you can drive revenue growth for their team.

✨Follow Up Like a Boss

After any interview or networking event, don’t forget to follow up! A simple thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key in the hospitality industry.

✨Apply Through Our Website

We encourage you to apply directly through our website for the best chance at landing that dream job. It not only streamlines the process but also shows your genuine interest in joining our amazing team at Four Seasons!

We think you need these skills to ace Account Director - Group Sales

Luxury Hospitality Sales
Group Sales Management
Revenue Growth Strategies
Business Development
Relationship Building
Presentation Skills
CRM Proficiency (e.g. Salesforce)
Analytical Skills
Commercial Acumen
Strategic Mindset
Organisational Skills
Influencing Skills
Team Collaboration
Multilingual Communication

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about luxury hospitality and how you can contribute to our mission of creating unforgettable experiences.

Tailor Your CV: Make sure your CV is tailored to the Account Director position. Highlight your relevant experience in group sales and any achievements that demonstrate your ability to drive revenue growth. We love seeing specific examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share your story, your motivations, and how your skills align with what we’re looking for. Keep it engaging and personal!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Four Seasons!

How to prepare for a job interview at Four Seasons Hotels Ltd

✨Know Your Numbers

As an Account Director, you'll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific sales figures and strategies you've implemented in the past. Bring data that showcases your success in exceeding targets and managing key accounts.

✨Build Relationships

Four Seasons values strong relationships, so be ready to share examples of how you've built and maintained connections with clients. Highlight your experience in navigating complex client organisations and how you’ve acted as a trusted partner in previous roles.

✨Showcase Your Strategic Mindset

Prepare to discuss your approach to developing strategic, data-informed sales plans. Think about how you can align your strategies with Four Seasons' goals and how you can contribute to their commitment to luxury and exceptional guest experiences.

✨Practice Your Presentation Skills

Since delivering impactful presentations is key for this role, practice your pitch! Whether it's in-person or virtual, ensure you can confidently present your ideas and proposals. Tailor your presentation style to reflect the luxury and professionalism that Four Seasons embodies.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>