At a Glance
- Tasks: Deliver exceptional dining experiences and guide guests through our delicious menu.
- Company: Join the prestigious Four Seasons team in a vibrant, historic location.
- Benefits: Enjoy a competitive salary, generous holiday entitlement, and amazing staff discounts.
- Other info: Flexible shifts, excellent training, and opportunities for career growth await you!
- Why this job: Be part of a dynamic team and create memorable moments for guests every day.
- Qualifications: Previous experience in hospitality and a passion for great service.
The predicted salary is between 28500 - 30000 £ per year.
Overview
As a Waiter or Waitress in Rotunda, you will deliver a polished, attentive, and personalised dining experience across breakfast, lunch, afternoon tea, and evening service.
You will guide guests through the menu, serve food and beverages with confidence, and ensure every interaction reflects Four Seasons standards.
This is a highly guest-facing role that requires strong communication, product knowledge, and a warm, professional approach.
What you will do
- Deliver attentive and professional food and beverage service in line with Four Seasons standards
- Build strong menu knowledge, confidently explaining dishes, drinks, and recommendations
- Take orders accurately and ensure timely service
- Collaborate with kitchen and bar teams to ensure a seamless guest experience
- Prepare and maintain tables and service areas to a high standard
- Identify opportunities to enhance the guest experience, including upselling where appropriate
- Respond to guest requests and feedback with care and efficiency
- Maintain a clean, organised, and welcoming environment at all times
Qualifications
- Previous experience as a waiter or waitress in a hotel, restaurant, or similar environment
- Strong communication skills and confidence interacting with guests
- Good knowledge of food, beverage, or willingness to learn
- Professional presentation and a positive attitude
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong teamwork and organisational skills
- Flexibility to work shifts including evenings, weekends, and public holidays
- Right to Work in the UK
Benefits
- £39,000 annual package inclusive of base salary and service charge
- 40 hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, plus discounted rates at all properties
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar, staff cafeteria
- Discounted gym membership with City's Leonardo Hotel
- Bupa Dental Cover and Medi Cash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
- About the location
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present.
The five‑star hotel features a historic, grade II listed building with 100 rooms and 41 residential apartments (31 in a FS run transient rental program).
It includes a stunning ballroom, 5 meeting rooms, a destination spa with 8 treatment rooms, hammam, steam, sauna and vitality pool, and notable F&B offerings including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/Japanese cuisine) and Rotunda (all-day dining, afternoon tea & bar).
#J-18808-Ljbffr
Contact Details:
Four Seasons Hotels Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - Rotunda Bar & Lounge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotels Limited
Don't be shy about reaching out to Four Seasons Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress - Rotunda Bar & Lounge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
