At a Glance
- Tasks: Lead and support the housekeeping team to maintain top-notch standards.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and exceptional service.
- Benefits: Competitive salary, career development, discounts, and wellness support.
- Other info: Dynamic work environment with opportunities for growth and recognition.
- Why this job: Make a real impact in creating memorable guest experiences every day.
- Qualifications: 1-2 years in a supervisory role with strong communication skills.
The predicted salary is between 41500 - 41500 £ per year.
As a Housekeeping Supervisor, you will be responsible for overseeing daily housekeeping operations on assigned floors, ensuring guest rooms and public areas are maintained to the highest Four Seasons standards.
You will lead, support, and coordinate Room Attendants and Porters, providing guidance and supervision to ensure work is completed efficiently, safely, and consistently.
This is a hands on leadership role, requiring strong attention to detail, organisation, and a genuine passion for service.
What you will do
- Supervise and allocate daily work for Room Attendants and Porters on assigned floors
- Ensure guest rooms, corridors, stairwells, and service areas are clean, well presented, and maintained to Four Seasons standards
- Conduct room inspections and follow up on quality and maintenance issues
- Support training, onboarding, and coaching of Housekeeping team members
- Maintain accurate records and communicate effectively with Housekeeping leadership and other departments
- Respond to guest requests and concerns promptly and professionally
- Uphold health, safety, and security standards at all times
- Lead by example, promoting a positive, respectful, and professional working environment
Qualifications
- One to two years’ experience in a similar Housekeeping supervisory role
- Strong communication skills and a good command of written and spoken English
- Excellent attention to detail and organisational skills
- High standards of personal presentation and professionalism
- A guest focused attitude with the ability to anticipate needs and go the extra mile
- Ability to motivate and support a diverse team
- Flexibility to work a variety of shifts including weekends and public holidays
- Legal Right to Work in the UK
About the Company
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes.
Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights.
At Four Seasons, we believe exceptional guest experiences are created through immaculate standards, teamwork, and genuine care.
Our Housekeeping team plays a vital role in ensuring every space reflects the elegance and attention to detail our guests expect.
At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.
Benefits
- £41,500 package inclusive of base salary and service charge
- Structured 40 hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
- Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
- Bupa Dental Cover or Bupa Cash Plan
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning
- Season Ticket Loan and Cycle to Work scheme
- Access to Stream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable, and sporting activities
Build your career with Four Seasons Four Seasons Hotel London at Park Lane offers a supportive, professional environment where Housekeeping leaders are valued, developed, and encouraged to grow.
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Housekeeping Supervisor employer: Four Seasons Hotels Limited
Four Seasons Hotels Limited is an outstanding employer for those passionate about the luxury hospitality sector, offering a dynamic work culture that prioritises exceptional guest experiences. Interns benefit from comprehensive training, hands-on experience, and a supportive team environment, all while enjoying unique perks associated with working in one of the world's leading hotel brands in the United Kingdom.
Contact Details:
Four Seasons Hotels Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Four Seasons Hotels Limited
Don't be shy about reaching out to Four Seasons Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
