At a Glance
- Tasks: Lead a dynamic Food and Beverage operation, ensuring exceptional guest experiences and operational excellence.
- Company: Join the prestigious Four Seasons Hotel London at Park Lane, known for luxury and service.
- Benefits: Competitive salary, bonus scheme, 33 days holiday, and discounts at Four Seasons worldwide.
- Other info: Full-time role with excellent career progression opportunities and a vibrant work environment.
- Why this job: Make a real impact in luxury hospitality while developing high-performing teams and driving innovation.
- Qualifications: Proven leadership in luxury hospitality with strong commercial awareness and team development skills.
The predicted salary is between 60000 - 80000 £ per year.
Overview
Reporting to the Director of Food and Beverage, you will lead a diverse and dynamic Food and Beverage operation, overseeing restaurants, bars, lounges, in room dining, banqueting, and stewarding.
As a leader, you will drive operational excellence, develop high performing teams, maximise commercial performance, and ensure guest experiences reflect Four Seasons standards.
This role suits a hospitality professional who combines strong commercial acumen with a passion for people, culture, and luxury service.
What you will do
- Support the Director of Food and Beverage in the overall leadership and strategic direction of the division.
- Lead, coach, and develop departmental leaders across restaurants, bars, lounges, in room dining, banqueting, and stewarding.
- Drive exceptional guest experiences through operational excellence and service innovation.
- Monitor and improve financial performance through labour management, forecasting, budgeting, and cost control.
- Build strong partnerships with the culinary team to ensure seamless execution across all meal periods and events.
- Lead performance conversations, succession planning, and talent development across the division.
- Support the planning and delivery of special events, promotions, and hotel initiatives.
- Champion health, safety, and compliance standards throughout the operation.
- Analyse market trends and competitor activity to identify opportunities for growth and innovation.
- Deputise for the Director of Food and Beverage when required, ensuring the smooth operation of the division.
Qualifications
- Proven leadership experience within luxury hospitality, ideally at Assistant Director of Food and Beverage, Director of Restaurants, Director of Operations, or senior Food and Beverage management level.
- Experience leading multiple outlets within a luxury hotel environment.
- Strong commercial awareness with experience managing revenue, labour, payroll, and profitability.
- A passion for developing people and building high performing teams.
- Exceptional communication and stakeholder management skills.
- Strong operational knowledge across restaurants, bars, banqueting, and in room dining.
- Ability to balance strategic priorities with day-to-day operational leadership.
- A hands-on leadership style aligned to Four Seasons values and the Golden Rule.
- Right to Work in the UK.
- What to expect
- Full-time leadership position.
- Significant exposure across all Food and Beverage disciplines.
- Opportunity to influence strategy, culture, guest experience, and commercial performance.
- Direct collaboration with senior hotel leadership.
- Location
Four Seasons Hotel London at Park Lane.
Benefits
- Competitive remuneration package including base salary and bonus scheme.
- Excellent training and clearly defined career development pathways.
- Strong internal progression opportunities across London and the global Four Seasons portfolio.
- Holiday entitlement increasing with service up to 33 days; Company Sick Pay, life insurance on duty.
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, plus heavily discounted rates at all properties.
- 40-50% discounts across UK Four Seasons outlets (varies by policy) from day one for up to four guests.
- Complimentary meals while on duty in staff cafeteria; access to Wellhub for well-being resources.
- Bupa Dental Cover or Bupa Cash Plan; enhanced maternity/paternity pay.
- Uniform with complimentary professional dry cleaning from day one.
- Season Ticket Loan and Cycle to Work scheme; pay flexibility and discounts through Stream.
- Employee recognition programs including monthly awards and events; annual themed team events and charitable activities.
About the location: Surrounded by the capital\'s greenery and premier shopping streets, Four Seasons Hotel London at Park Lane balances award-winning design with the city’s energy.
Take in views of Hyde Park from stylish rooms and our rooftop spa, and enjoy dining on our al fresco terrace.
All content is intended to reflect the job description faithfully.
#J-18808-Ljbffr
Contact Details:
Four Seasons Hotels Limited Recruitment Team
