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- Tasks: As a Valet Attendant, you'll ensure guests and staff look their best by handling clothing with care.
- Company: Join Four Seasons, a luxury hotel brand known for exceptional service and a supportive team culture.
- Benefits: Enjoy a £35,000 package, 40-hour work week, free meals, and up to 20 complimentary nights at any Four Seasons.
- Why this job: Be part of a dynamic team in a stunning location, delivering memorable experiences for guests.
- Qualifications: Ideally, have one year of experience, excellent communication skills, and a professional appearance.
- Other info: Access to wellness days, employee parties, and career development opportunities await you!
The predicted salary is between 28000 - 42000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Join Our Team as a Valet Attendant at Four Seasons Hotel London at Tower Bridge. Are you passionate about delivering exceptional service and have a keen eye for detail? We’re looking for a Valet Attendant to join our dedicated Laundry & Valet team.
About the Role: As a Valet Attendant, you’ll play a key role in ensuring our guests and team members always look their best. You’ll be responsible for the careful handling, processing, and finishing of guest clothing and employee uniforms to the highest standards. You’ll also manage the collection and delivery of garments with efficiency and care.
What You’ll Do:
- Receive, categorize, and process guest and staff garments with precision and attention to detail
- Ensure all items are cleaned, pressed, and returned to the highest standards
- Coordinate timely pick-up and delivery of clothing to guest rooms
- Maintain accurate records of items received and returned
- Communicate clearly and courteously with guests and colleagues
- Support the wider laundry team as needed to ensure smooth daily operations
What You Bring:
- Ideally, you’ll have at least one year of experience in a similar role
- You have excellent communication skills and a good command of English, both spoken and written
- You take pride in your appearance and present yourself professionally at all times
- You’re service-oriented, proactive, and always ready to go the extra mile to delight our guests
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £35,000 package which includes hotel service charge, and salary
- 40 hour working week
- Excellent training and career development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Up to 2 paid Wellness days per year!
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance
- Bupa Dental and MediCash plan available
- Opportunities to build a successful career with global potential
- Season ticket loan & cycle to work scheme
- Free uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream– a salary advance benefit
- Employee Recognition Programmes & many, many more surprises to discover!
We look forward to receiving your application! All applicants must hold the Right to Work in the UK.
Valet Attendant employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valet Attendant
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise exceptional service and genuine connections, so be prepared to discuss how your personal values align with theirs during any interactions.
✨Tip Number 2
Showcase your attention to detail in every conversation. As a Valet Attendant, precision is key, so mention any past experiences where you successfully managed similar responsibilities or tasks.
✨Tip Number 3
Network with current or former employees of Four Seasons. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to demonstrate your communication skills. Since clear and courteous communication is vital for this role, think of examples where you've effectively interacted with guests or colleagues in previous jobs.
We think you need these skills to ace Valet Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Valet Attendant. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for delivering exceptional service. Mention specific experiences where you demonstrated attention to detail and excellent communication skills, as these are key for this position.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service, particularly those involving garment handling or laundry services. Use bullet points to clearly outline your achievements and responsibilities.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Valet Attendant.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering exceptional service during the interview. Share specific examples of how you've gone the extra mile in previous roles, as this aligns perfectly with Four Seasons' commitment to luxury and genuine heart.
✨Demonstrate Attention to Detail
As a Valet Attendant, attention to detail is crucial. Be prepared to discuss how you ensure precision in your work, whether it's handling garments or maintaining records. You might even want to mention any relevant experience that showcases your meticulous nature.
✨Communicate Clearly and Courteously
Effective communication is key in this role. Practice articulating your thoughts clearly and courteously, as you'll need to interact with both guests and colleagues. Consider role-playing common scenarios to boost your confidence.
✨Dress to Impress
Since the role requires a professional appearance, make sure to dress smartly for your interview. This not only shows that you take pride in your appearance but also reflects your understanding of the hotel's standards and culture.
