At a Glance
- Tasks: As a Spa Attendant, you'll ensure a luxurious spa experience by maintaining cleanliness and providing excellent guest service.
- Company: Join Four Seasons, a global leader in luxury hospitality, dedicated to exceptional guest experiences.
- Benefits: Enjoy a competitive salary, training opportunities, free meals, and employee recognition programmes.
- Why this job: Be part of a passionate team in a stunning location, creating memorable experiences for guests.
- Qualifications: A passion for hospitality, strong attention to detail, and excellent communication skills are essential.
- Other info: Flexible shifts across mornings, evenings, and weekends; perfect for students seeking part-time work.
Join to apply for the Spa Attendant - 32 Hours role at Four Seasons Hotels and Resorts.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognising a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights.
The Four Seasons Hotel London at Park Lane is looking to recruit a part-time Spa Attendant to join our team, who share a passion for excellence and who infuse enthusiasm into everything they do. Please note that this is a 32 hour contract, which will consist of 4 days a week, 8 hours a day. The shifts will not be fixed, and will consist of mornings, evenings and weekends as required.
The Role:
As a Spa Attendant, you will play a key role in delivering a world-class spa experience. You will assist the Spa Team in providing impeccable service at all times to our guests, ensuring that every detail contributes to a serene and luxurious environment.
What You Will Do:
- Maintain cleanliness and presentation of all spa areas including locker rooms, relaxation lounges, treatment rooms, Vitality Pool, Fitness Centre, 10th Floor Lounge, and shower facilities.
- Ensure all areas are fully stocked with towels, amenities, and refreshments.
- Provide warm, professional, and knowledgeable guest service, including spa orientation and directions.
- Support therapists and spa reception with operational needs to ensure seamless guest experiences.
- Monitor and report any maintenance or safety issues promptly.
What You Bring:
- A genuine passion for hospitality and wellness.
- Strong attention to detail and a proactive approach to cleanliness and guest comfort.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Previous experience in a luxury spa or hospitality setting is an advantage, but not essential.
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
- £28,800 package which includes salary and service charge.
- Excellent Training and Career Development opportunities.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Uniform and meals on duty.
- Fruits, coffee/tea and ice cream available throughout the day.
- The opportunity to engage in diverse and challenging work.
- Opportunities to build a successful career with global potential.
- Season Ticket Loan.
- Medical: Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Employee Recognition Programmes and more!
We look forward to receiving your application!
Spa Attendant employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant
✨Tip Number 1
Familiarise yourself with the Four Seasons brand and its values. Understanding their commitment to luxury and genuine hospitality will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your passion for wellness and hospitality in any discussions. Share personal experiences that demonstrate your enthusiasm for creating serene environments, as this is key for a Spa Attendant role.
✨Tip Number 3
Network with current or former employees of Four Seasons. They can provide valuable insights into the company culture and what it takes to succeed in the Spa Attendant position.
✨Tip Number 4
Be prepared to discuss how you handle fast-paced environments. Think of examples from past experiences where you maintained high standards of cleanliness and guest service under pressure.
We think you need these skills to ace Spa Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Attendant. Highlight your passion for hospitality and wellness in your application to show that you align with Four Seasons' values.
Tailor Your CV: Customise your CV to reflect relevant experience, especially if you've worked in luxury spas or hospitality settings. Emphasise your attention to detail and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Four Seasons that resonate with you, such as their commitment to exceptional guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for hospitality and wellness during the interview. Share any personal experiences that highlight your commitment to providing excellent service, as this aligns with Four Seasons' values.
✨Demonstrate Attention to Detail
Since the role requires a strong attention to detail, be prepared to discuss how you ensure cleanliness and presentation in previous roles. Mention specific examples where your proactive approach made a difference.
✨Communicate Effectively
Excellent communication skills are crucial for a Spa Attendant. Practice articulating your thoughts clearly and confidently, and be ready to answer questions about how you would handle guest interactions and support your team.
✨Be Ready for a Fast-Paced Environment
The spa environment can be fast-paced, so share examples of how you've successfully worked under pressure in previous jobs. Highlight your ability to stay organised and maintain a positive attitude while juggling multiple tasks.