Senior Director of Sales

Senior Director of Sales

London Full-Time 95000 - 115000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage sales for luxury hotels, driving revenue and building client relationships.
  • Company: Join Four Seasons, a global leader in luxury hospitality, committed to exceptional guest experiences.
  • Benefits: Enjoy competitive pay, training opportunities, free meals, and up to 20 complimentary hotel nights worldwide.
  • Why this job: Be part of a dynamic team, showcase your leadership skills, and make a real impact in luxury sales.
  • Qualifications: Extensive luxury hospitality sales experience and proven leadership in competitive markets required.
  • Other info: Sponsorship available for the right candidate; vibrant employee culture with social events.

The predicted salary is between 95000 - 115000 £ per year.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Senior Director of Sales to join our Commercial team.

The Role:

Four Seasons Hotel London at Park Lane is seeking an exceptional Senior Director of Sales to join our dynamic Commercial team. This pivotal role is responsible for proactively leading and managing the Corporate and Travel Industry segments for both Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire.

We are looking for a proven sales leader with deep roots in luxury hospitality, who thrives in highly competitive markets and is passionate about hands-on sales leadership. This is not a purely strategic or oversight role, you will actively manage your own market segment, represent the hotels at trade shows and industry events, and lead by example.

What you will do:

  • Drive revenue by personally managing a key market segment, building and nurturing high-value client relationships

  • Lead and develop a large sales team of around 12, fostering a culture of excellence, accountability and collaboration

  • Identify and pursue new business opportunities in both the corporate and travel industry sectors.

  • Conduct property tours and client meetings, showcasing the unique offerings of both hotels.

  • Represent the hotels at global trade shows, client events, and industry functions, acting as a true ambassador of the Four Seasons brand.

  • Set and monitor clear KPIs for the team, providing coaching and support to ensure targets are met and exceeded.

  • Collaborate closely with the wider Commercial team to align sales strategies with marketing, revenue management, and operations.

  • What you bring:

  • Extensive experience in luxury hospitality sales, ideally with a global brand, and a strong track record of success in highly-competitive markets such as London, New York, or Paris.

  • A hands-on approach to sales — you are currently managing your own client portfolio, attending trade shows, and actively driving business.

  • Proven ability to lead and develop a large sales team, with a focus on mentorship, motivation, and performance management.

  • Deep understanding of the corporate and travel industry segments, with established relationships and a strategic mindset.

  • Excellent communication skills

  • Sponsorship will be considered for the right candidate

  • Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

  • Highly competitive package.

  • Excellent Training and Career Development opportunities

  • Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

  • Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day

  • Holiday entitlement increases with years of service up to 33 days off

  • Free Life Insurance while on duty.

  • Opportunities to build a successful career with global potential

  • Season Ticket Loan & cycle to work scheme

  • Free Uniform dry cleaning available

  • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

  • Access to Wagestream – a salary advance benefit

  • Employee Recognition Programmes

  • & many, many more surprises to discover!

  • We look forward to receiving your application!

    Senior Director of Sales employer: Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts is an exceptional employer that prioritises the growth and well-being of its team members, offering a highly competitive salary package alongside extensive training and career development opportunities. Located in the heart of London, employees enjoy a vibrant work culture that fosters collaboration and excellence, with unique benefits such as complimentary stays at Four Seasons properties worldwide and a variety of social events that enhance the employee experience. Join us to be part of a dynamic team that values genuine connections and strives for excellence in luxury hospitality.
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    Contact Detail:

    Four Seasons Hotels and Resorts Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Director of Sales

    ✨Tip Number 1

    Network actively within the luxury hospitality sector. Attend industry events, trade shows, and networking functions where you can meet key players in the field. Building relationships with professionals already in the industry can give you insights and potentially lead to referrals.

    ✨Tip Number 2

    Showcase your hands-on sales experience by discussing specific achievements in your previous roles. Be prepared to share examples of how you've successfully managed client portfolios and driven revenue growth, as this will resonate well with the hiring team.

    ✨Tip Number 3

    Familiarise yourself with Four Seasons' brand values and culture. Understanding their commitment to luxury and exceptional guest experiences will help you align your approach and demonstrate that you're a good fit for their team.

    ✨Tip Number 4

    Prepare to discuss your leadership style and how you motivate and develop sales teams. Highlight any mentoring or coaching experiences you've had, as this is crucial for the Senior Director role where team development is key.

    We think you need these skills to ace Senior Director of Sales

    Luxury Hospitality Sales Experience
    Client Relationship Management
    Sales Team Leadership
    Market Analysis
    Business Development
    Trade Show Representation
    Performance Management
    Strategic Thinking
    Excellent Communication Skills
    Mentorship and Coaching
    Collaboration with Commercial Teams
    Understanding of Corporate and Travel Industry Segments
    Networking Skills
    Revenue Generation

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your extensive experience in luxury hospitality sales. Focus on specific achievements and metrics that demonstrate your success in competitive markets, especially in cities like London, New York, or Paris.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hands-on sales leadership. Mention your ability to build and nurture high-value client relationships and how you plan to drive revenue for Four Seasons.

    Showcase Leadership Skills: In your application, emphasise your experience in leading and developing large sales teams. Provide examples of how you've fostered a culture of excellence and accountability in previous roles.

    Highlight Industry Knowledge: Demonstrate your deep understanding of the corporate and travel industry segments. Mention any established relationships you have within these sectors and how they can benefit Four Seasons.

    How to prepare for a job interview at Four Seasons Hotels and Resorts

    ✨Showcase Your Sales Achievements

    Prepare to discuss specific sales achievements that demonstrate your ability to drive revenue in luxury hospitality. Use metrics and examples from your previous roles to illustrate how you've successfully managed client portfolios and exceeded targets.

    ✨Demonstrate Leadership Skills

    As a Senior Director of Sales, you'll need to lead a team effectively. Be ready to share your experiences in mentoring and developing sales teams, highlighting how you've fostered a culture of excellence and collaboration in past positions.

    ✨Understand the Market

    Research the current trends in the corporate and travel industry sectors, especially in competitive markets like London. Show your understanding of these dynamics during the interview and discuss how you would leverage this knowledge to identify new business opportunities.

    ✨Emphasise Your Hands-On Approach

    This role requires a hands-on sales leader. Be prepared to explain how you actively manage your own market segment, attend trade shows, and engage with clients. Share examples of how your proactive approach has led to successful outcomes.

    Senior Director of Sales
    Four Seasons Hotels and Resorts
    Location: London
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