Lux Front Desk Concierge – London Luxury Hotel
Lux Front Desk Concierge – London Luxury Hotel

Lux Front Desk Concierge – London Luxury Hotel

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and create memorable experiences for guests at a luxury hotel.
  • Company: Join the prestigious Four Seasons Hotel London at Tower Bridge.
  • Benefits: Enjoy a competitive £35,500 package and career development opportunities.
  • Why this job: Be the face of luxury hospitality and make every guest's stay unforgettable.
  • Qualifications: Previous front desk experience and strong interpersonal skills required.
  • Other info: Dynamic environment with opportunities to grow in the luxury hospitality industry.

The predicted salary is between 30000 - 40000 £ per year.

A luxury hotel chain in London is looking for a Front Desk Receptionist to deliver exceptional service and create memorable experiences for guests at Four Seasons Hotel London at Tower Bridge. This role requires previous front desk experience and strong interpersonal skills.

Responsibilities include:

  • Managing guest arrivals and departures
  • Handling check-in/check-out procedures efficiently
  • Responding to guest inquiries

Competitive benefits include a £35,500 package and opportunities for career development.

Lux Front Desk Concierge – London Luxury Hotel employer: Four Seasons Hotels and Resorts

At Four Seasons Hotel London at Tower Bridge, we pride ourselves on fostering a vibrant work culture that values exceptional service and personal growth. Our employees enjoy competitive benefits, including a £35,500 package, and are provided with ample opportunities for career advancement in the luxury hospitality sector, making it an ideal place for those seeking a rewarding and meaningful career in a prestigious environment.
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Contact Detail:

Four Seasons Hotels and Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lux Front Desk Concierge – London Luxury Hotel

Tip Number 1

Make sure to research the hotel and its values before your interview. Knowing what makes Four Seasons special will help you connect with the team and show that you're genuinely interested in being part of their luxury experience.

Tip Number 2

Practice your interpersonal skills! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when handling check-ins, check-outs, and any inquiries that come your way.

Tip Number 3

Dress to impress! As a Front Desk Concierge, you'll be the first point of contact for guests. Make sure your outfit reflects the luxury brand of the hotel and shows that you take pride in your appearance.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to create memorable experiences for our guests.

We think you need these skills to ace Lux Front Desk Concierge – London Luxury Hotel

Front Desk Experience
Interpersonal Skills
Guest Service
Check-in/Check-out Procedures
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous front desk experience in your application. We want to see how you've handled guest interactions and managed check-in/check-out procedures, so don’t hold back!

Be Personable: Since this role is all about creating memorable experiences for guests, let your personality shine through in your written application. Use a friendly tone and show us how you connect with people.

Tailor Your Application: Take a moment to customise your application for the Front Desk Concierge role. Mention specific skills that align with the job description, like your strong interpersonal skills, to make your application stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Four Seasons Hotel London at Tower Bridge!

How to prepare for a job interview at Four Seasons Hotels and Resorts

Know the Hotel Inside Out

Before your interview, make sure you research Four Seasons Hotel London at Tower Bridge thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their brand.

Showcase Your Interpersonal Skills

As a Front Desk Concierge, strong interpersonal skills are key. Prepare examples from your previous experience where you successfully handled guest inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Practice Check-In/Check-Out Scenarios

Since managing guest arrivals and departures is a core responsibility, practice common check-in/check-out scenarios. Think about how you would handle different situations, such as a guest arriving early or a complaint about a room. This will help you feel more confident during the interview.

Dress to Impress

First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally for your interview. Aim for a polished look that reflects the high standards of the Four Seasons brand, as this will demonstrate your understanding of the role and the environment you'll be working in.

Lux Front Desk Concierge – London Luxury Hotel
Four Seasons Hotels and Resorts

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