At a Glance
- Tasks: Deliver exceptional food and beverage service while creating memorable guest experiences.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and genuine hospitality.
- Benefits: Competitive salary, career development, wellness days, and discounts at Four Seasons worldwide.
- Other info: Flexible shifts, excellent training, and opportunities for progression within a global brand.
- Why this job: Be part of a dynamic team in a modern steakhouse with a focus on quality and service.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest satisfaction.
The predicted salary is between 24750 - 30250 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a stunning destination spa, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse).
About Coopers Cut: Coopers Cut is a modern steakhouse located within Four Seasons Hotel London at Tower Bridge. Showcasing exceptional cuts, seasonal ingredients, premium wines, and refined service, the restaurant offers a sophisticated dining experience for both hotel guests and local visitors.
The role: As a Waiter or Waitress, you will play an important role in delivering exceptional dining experiences throughout every stage of the guest journey. Working closely with the restaurant leadership team, you will provide warm, engaging, and personalised service while developing strong product knowledge and creating memorable experiences for every guest.
What you will do:
- Deliver exceptional food and beverage service in line with Four Seasons standards
- Build genuine relationships with guests through warm and personalised interactions
- Demonstrate strong knowledge of menus, wines, beverages, and seasonal specials
- Take food and beverage orders confidently and accurately
- Serve food and beverages to the highest standards of presentation and timing
- Ensure your section is prepared and maintained throughout service
- Work closely with both front of house and kitchen teams to ensure a seamless dining experience
- Anticipate guest needs and respond professionally to requests
- Contribute to a positive and collaborative team culture
What we are looking for:
- Previous experience as a Waiter or similar role within a quality driven restaurant environment
- Passion for hospitality and creating memorable guest experiences
- Strong communication and interpersonal skills
- Excellent attention to detail and presentation
- Positive attitude and team focused approach
- Ability to perform effectively in a fast paced environment
- Good food and beverage knowledge or a desire to learn
- Good spoken and written English
- Right to Work in the UK
What to expect:
- Full time position based on a 40 hour working week
- Five shifts per week across a rotating schedule
- Restaurant operation across lunch and dinner service
- Flexibility required across evenings, weekends, and public holidays
What we offer:
- Competitive annual package inclusive of salary and service charge
- Structured 40 hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service
- 50% discount across UK Four Seasons food and beverage outlets from day one
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria
- Discounted gym membership with City's Leonardo Hotel
- Bupa Dental Cover and MediCash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
Join the team at Coopers Cut: If you are passionate about hospitality, enjoy creating memorable guest experiences, and are looking to develop your career within one of London's leading luxury dining destinations, we would love to hear from you.
Waiter / Waitress - Cooper's Cut in London employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on fostering a culture of excellence and collaboration, where every team member is valued and encouraged to grow. As a Revenue Manager at our prestigious London location, you will benefit from a structured career development pathway, competitive salary, and unique perks such as complimentary stays at our luxury hotels worldwide. Join us in creating unforgettable experiences while enjoying a supportive work environment that prioritises your professional growth and well-being.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress - Cooper's Cut in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotels and Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotels and Resorts
Don't be shy about reaching out to Four Seasons Hotels and Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress - Cooper's Cut in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels and Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
