At a Glance
- Tasks: Maintain cleanliness and presentation of spa and fitness facilities for an exceptional guest experience.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and genuine hospitality.
- Benefits: Competitive salary, career development, wellness days, and discounts at Four Seasons worldwide.
- Other info: Flexible working hours with opportunities for progression and employee recognition events.
- Why this job: Be part of a collaborative team creating luxurious experiences in a stunning spa environment.
- Qualifications: Experience in cleaning or hospitality, attention to detail, and a friendly attitude.
The predicted salary is between 36500 - 36500 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering.
As a Spa Attendant, your primary focus will be maintaining the cleanliness, presentation, and readiness of all Spa and Fitness facilities. You will support the wider Spa team by ensuring treatment areas, guest facilities, and wellness spaces consistently meet the exceptional standards expected at Four Seasons.
What you will do:
- Clean and maintain all Spa and Fitness facilities to the highest standards.
- Perform deep cleaning of changing rooms, wet areas, showers, and high-touch surfaces throughout the day.
- Ensure guest amenities, towels, robes, and supplies are consistently stocked, organised, and well presented.
- Support Spa Therapists and Reception teams by maintaining guest-ready spaces at all times.
- Provide warm, professional interactions with guests.
- Monitor facilities and promptly report maintenance, health, safety, or cleanliness concerns.
- Maintain exceptional hygiene standards in line with company procedures and health and safety requirements.
- Contribute to a calm, welcoming, and luxurious spa environment for all guests.
What we are looking for:
- Previous experience in cleaning, housekeeping, spa, leisure, wellness, or hospitality environments is advantageous.
- Strong attention to detail and pride in maintaining exceptionally high standards.
- Ability to work independently while remaining a supportive team member.
- Friendly, professional, and confident when interacting with guests and colleagues.
- Good organisational skills and the ability to prioritise tasks effectively.
- Physically able to undertake a hands-on cleaning role.
- Flexibility to work across weekdays, weekends, evenings, and public holidays.
- Good spoken and written English.
- Right to Work in the UK.
What to expect:
- Structured 40-hour working week.
- Five shifts per week based on business needs.
- Flexibility required across weekdays, weekends, evenings, and public holidays.
What we offer:
- Up to £36,500 annual package inclusive of salary and hotel service charge.
- Excellent training and clearly defined career development pathways.
- Strong internal progression opportunities across London and the global Four Seasons portfolio.
- Holiday entitlement increasing with service up to 33 days.
- Up to two paid Wellness Days per year.
- Company Sick Pay, increasing with service.
- Life insurance while on duty.
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide.
- 50% discount across UK Four Seasons food and beverage outlets from day one.
- Complimentary meals while on duty.
- Discounted gym membership.
- Bupa Dental Cover and MediCash healthcare plans available.
- Enhanced maternity and paternity pay.
- Uniform with complimentary professional dry cleaning from day one.
- Access to Wagestream for greater pay flexibility and discounts.
- Employee recognition programmes including monthly awards and events.
If you take pride in creating clean, welcoming spaces, enjoy supporting guest wellbeing, and want to develop your career within a luxury hospitality environment, we would love to hear from you.
Spa Attendant in London employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on fostering a culture of excellence and collaboration, where every team member is valued and encouraged to grow. As a Revenue Manager at our prestigious London location, you will benefit from a structured career development pathway, competitive salary, and unique perks such as complimentary stays at our luxury hotels worldwide. Join us in creating unforgettable experiences while enjoying a supportive work environment that prioritises your professional growth and well-being.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotels and Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotels and Resorts
Don't be shy about reaching out to Four Seasons Hotels and Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels and Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
