At a Glance
- Tasks: Lead the daily operations of Cooper's Cut and create unforgettable dining experiences.
- Company: Join Four Seasons, a luxury hospitality brand known for exceptional service and team culture.
- Benefits: Competitive salary, career development, wellness days, and discounts at Four Seasons worldwide.
- Other info: Flexible hours with opportunities for growth and recognition in a dynamic environment.
- Why this job: Be part of a passionate team in a stunning location, making a real impact on guest experiences.
- Qualifications: Experience in luxury dining and strong leadership skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper’s Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
At Four Seasons, exceptional dining experiences are built on genuine hospitality, attention to detail, and passionate service. Cooper’s Cut is a modern dining destination showcasing premium ingredients, expertly crafted dishes, and warm, personalised service within one of London’s most iconic luxury hotels.
Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead the day to day operation of Cooper’s Cut. This is an exciting opportunity for a hospitality professional who thrives in a high performing restaurant environment and is passionate about creating memorable guest experiences while developing exceptional teams.
The Role: As Restaurant Manager, you will be responsible for the overall leadership, performance, and guest experience of Cooper’s Cut. You will lead a passionate team, ensuring the highest standards of service are consistently delivered while driving engagement, profitability, and operational excellence.
- Lead the daily operation of Cooper’s Cut, ensuring exceptional guest experiences at every service.
- Inspire, coach, and develop the restaurant team to consistently deliver Four Seasons standards.
- Build meaningful relationships with guests and drive guest satisfaction, loyalty, and engagement.
- Maintain expert knowledge of menus, wine offerings, cocktails, and restaurant concepts.
- Partner closely with the culinary team to deliver exceptional food and beverage experiences.
- Drive revenue growth through effective upselling, promotions, and commercial decision making.
- Manage scheduling, labour productivity, payroll, and operational costs.
- Oversee recruitment, onboarding, training, and performance management of team members.
- Ensure compliance with licensing regulations, health and safety requirements, and Four Seasons policies.
- Monitor service standards, identify opportunities for improvement, and implement action plans.
- Act as a visible and approachable leader during service, supporting both guests and team members.
- Collaborate with hotel departments to ensure seamless and personalised guest experiences.
What We Are Looking For: Previous management experience within a luxury restaurant, hotel restaurant, steakhouse, or high-end hospitality environment. Strong food and beverage knowledge, including wine, cocktails, premium dining, and luxury service. Proven leadership experience with a track record of developing high performing teams. Excellent communication and interpersonal skills. Strong commercial awareness and understanding of restaurant financial performance. Passion for hospitality and creating memorable guest experiences. Ability to perform effectively in a fast-paced operational environment. Strong organisational and problem-solving skills. Professional presentation and exceptional attention to detail. Right to Work in the UK.
What To Expect: Full-time position based on a 40-hour working week. Five shifts per week across a rotating schedule. Restaurant operation covering breakfast, lunch, dinner, private dining experiences, and special events. Flexibility required across mornings, evenings, weekends, and public holidays.
What We Offer: At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead, and build long term careers within a world class luxury hospitality brand. Competitive annual package. Structured 40 hour working week. Excellent training and clearly defined career development pathways. Strong internal progression opportunities across London and the global Four Seasons portfolio. Holiday entitlement increasing with service up to 33 days. Up to two paid Wellness Days per year. Company Sick Pay, increasing with service. Life insurance while on duty. Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties. Bring the Four Seasons experience home. Following probation, employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price. 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests. Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day. Discounted gym membership with City’s Leonardo Hotel. Bupa Dental Cover and MediCash healthcare plans available. Enhanced maternity and paternity pay. Uniform with complimentary professional dry cleaning from day one. Season Ticket Loan and Cycle to Work scheme available from day one. Access to Wagestream for greater pay flexibility and discounts. Employee recognition programmes including monthly awards and events. Annual themed team events plus regular social, charitable, and sporting activities.
If you are a passionate Food and Beverage leader who enjoys developing teams, driving service excellence, and creating memorable dining experiences, we would love to hear from you.
Restaurant Manager, Cooper's Cut in London employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on fostering a culture of excellence and collaboration, where every team member is valued and encouraged to grow. As a Revenue Manager at our prestigious London location, you will benefit from a structured career development pathway, competitive salary, and unique perks such as complimentary stays at our luxury hotels worldwide. Join us in creating unforgettable experiences while enjoying a supportive work environment that prioritises your professional growth and well-being.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager, Cooper's Cut in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotels and Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotels and Resorts
Don't be shy about reaching out to Four Seasons Hotels and Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager, Cooper's Cut in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotels and Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
