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- Tasks: Lead a team to deliver exceptional dining experiences in a luxury restaurant.
- Company: Join the prestigious Four Seasons Hotel, known for its commitment to excellence.
- Benefits: Enjoy competitive pay, free meals, wellness days, and global career opportunities.
- Why this job: Be part of an exciting new restaurant opening and shape unforgettable guest experiences.
- Qualifications: Experience in high-end dining and a passion for hospitality are essential.
- Other info: Flexible hours with excellent training and a vibrant team culture.
The predicted salary is between 28800 - 43200 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
Join Our Opening Team – Head Waiter / Waitress, New Signature Restaurant Opening 2026
Are you passionate about exceptional service and memorable dining experiences? Be part of something extraordinary as we open our brand-new signature restaurant at Four Seasons Hotel London at Tower Bridge. The restaurant will be open for breakfast, lunch and dinner, 7 days a week. We are seeking enthusiastic and service-driven Head Waiters and Waitresses to join our opening team and help shape a world-class dining destination in the heart of London. With a focus on quality ingredients, bold flavours, and warm, intuitive service, this is more than just a place to eat, it’s a place to experience.
About the role: As a Head Waiter, you’ll play a key role in ensuring the seamless running of the restaurant. You’ll lead by example, delivering highly efficient and effective service while maintaining the highest standards of guest comfort and safety. You’ll support the Assistant Manager in the day-to-day operations and help maximise food and beverage sales through personalised service and attention to detail. Please note that this role is expected to commence in early February 2026.
What You’ll Do:
- Deliver confident, engaging service and lead the team during service periods
- Lead a section of the restaurant
- Ensure smooth coordination between front-of-house and kitchen teams
- Support the Assistant Manager with daily operations and team supervision
- Anticipate guest needs and personalise each interaction
- Maintain a polished, professional presence and uphold Four Seasons standards
- Assist with training and mentoring junior team members
What you bring:
- Previous experience as a Head Waiter or senior server in a luxury or high-end restaurant
- A genuine passion for hospitality and guest experience
- Strong leadership, communication, and organisational skills
- A proactive, team-oriented mindset and attention to detail
- Proficiency in spoken and written English
- The Right to Work in the UK
Schedule and hours: This is a full-time position, contracted at 40 hours per week. Earliest start time will be 6am, and the latest finish will be around 1am. The restaurant will be open for breakfast, lunch and dinner, 7 days a week. Candidates must be flexible to work mornings, evenings and weekends.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- Excellent training and career development opportunities within the Four Seasons brand
- Up to 20 complimentary nights and unlimited discounted rates at any Four Seasons Hotel or Resort around the world based on years of service
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Up to 2 paid Wellness days per year
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance
- Bupa Dental and MediCash plan available
- Opportunities to build a successful career with global potential
- Season ticket loan & cycle to work scheme
- Free uniform dry cleaning
- Annual Themed Employee Party and many social, charitable and sporting events throughout the year
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes
- & many, many more to discover!
We look forward to receiving your application!
Head Waiter / Waitress - New Opening 2026 in London employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter / Waitress - New Opening 2026 in London
✨Tip Number 1
Get to know the restaurant scene in London! Research the latest dining trends and popular spots. This will not only help you stand out in interviews but also show your genuine passion for creating memorable dining experiences.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online forums where you can connect with industry professionals. Building relationships can lead to insider info about job openings and recommendations that could land you that dream role.
✨Tip Number 3
Practice your service skills! Whether it’s through mock scenarios with friends or volunteering at local events, honing your ability to deliver exceptional service will make you a standout candidate when it comes to interviews.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely excited about joining our team at Four Seasons.
We think you need these skills to ace Head Waiter / Waitress - New Opening 2026 in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for exceptional service shine through! Share specific experiences that highlight your dedication to creating memorable dining moments for guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Waiter/Waitress role. Highlight relevant experience in luxury or high-end restaurants and showcase your leadership skills to stand out from the crowd.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality come through! Use a friendly tone in your application to reflect the warm, intuitive service we value at Four Seasons.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Four Seasons Culture
Before your interview, take some time to understand the core values of Four Seasons. They focus on exceptional service and genuine connections. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate your commitment to creating memorable experiences.
✨Showcase Your Leadership Skills
As a Head Waiter, you'll need to lead by example. Prepare to discuss your previous experiences in leadership roles, especially in high-end dining settings. Think of specific situations where you successfully managed a team or resolved conflicts, and be ready to explain how you can bring that expertise to the new restaurant.
✨Anticipate Guest Needs
Four Seasons places a strong emphasis on anticipating guest needs. During the interview, be prepared to discuss how you personalise service and create a welcoming atmosphere. Share anecdotes that highlight your ability to read guests and provide tailored experiences that exceed their expectations.
✨Practice Your Communication Skills
Strong communication is key in this role. Practise articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter as a Head Waiter. This will not only help you feel more comfortable but also demonstrate your proactive approach to effective service.
