At a Glance
- Tasks: Welcome guests and manage reservations in a vibrant restaurant setting.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and exceptional service.
- Benefits: Earn £12.92 per hour plus tips, enjoy flexible shifts, and complimentary meals.
- Other info: Flexible working hours with opportunities for career growth and team events.
- Why this job: Be the first point of contact, creating memorable experiences in a dynamic environment.
- Qualifications: Experience in hospitality, strong communication skills, and a polished presence.
The predicted salary is between 12.92 - 12.92 £ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments, a stunning ballroom, 5 meeting rooms, a stunning destination spa, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine).
About Mei Ume: Mei Ume brings together two of the world's most renowned culinary traditions in one vibrant and elegant setting. From sushi and sashimi to dim sum and signature dishes, the restaurant offers a dynamic dining experience shaped by creativity, precision, and modern flair.
The role: As a Casual Host or Hostess, you will be the first point of contact for all guests, managing the arrival experience with confidence, warmth, and attention to detail. You will oversee reservations, manage the flow of the restaurant, and ensure each guest interaction is seamless, personal, and in line with Four Seasons standards. This is a highly visible role that requires strong organisation, professionalism, and a calm presence, particularly during busy service periods.
What you will do:
- Welcome guests with a warm, professional, and engaging approach
- Manage reservations, seating plans, and table allocation effectively
- Maintain clear communication with the restaurant and management team to optimise service flow
- Handle guest enquiries, requests, and special occasions with attention to detail
- Support busy service periods with confidence and organisation
- Maintain a polished and well presented front of house environment
- Represent the standards, style, and energy of Mei Ume and Four Seasons
What we are looking for:
- Previous experience in a host, hostess, or guest facing role within a restaurant or hotel environment
- Strong communication skills and confident guest interaction
- Excellent organisational skills and ability to multitask
- Professional, polished presence and attention to detail
- A positive and team focused attitude
- Ability to work in a fast paced, high profile environment
- Flexibility to work a variety of shifts including evenings, weekends, and public holidays
- Right to Work in the UK
What to expect: Casual role with shifts offered based on business requirements. Flexible working opportunities across lunch and dinner service. Opportunity to develop within a world class hospitality environment.
What we offer: At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand. £12.92 per hour plus service charge allocation (averaging £7 per hour). Flexible casual working arrangements. Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day. Access to Wagestream for greater pay flexibility and discounts. Employee recognition programmes including monthly awards and events. Annual themed team events plus regular social, charitable and sporting activities.
Be part of Mei Ume: If you enjoy creating memorable first impressions, thrive in a refined and fast paced environment, and want to be part of a world class restaurant team, we would love to hear from you. We look forward to receiving your application.
Casual Host/Hostess - Mei Ume in London employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on fostering a culture of excellence and collaboration, where every team member is valued and encouraged to grow. As a Revenue Manager at our prestigious London location, you will benefit from a structured career development pathway, competitive salary, and unique perks such as complimentary stays at our luxury hotels worldwide. Join us in creating unforgettable experiences while enjoying a supportive work environment that prioritises your professional growth and well-being.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Host/Hostess - Mei Ume in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Four Seasons Hotels and Resorts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Host/Hostess - Mei Ume in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Four Seasons Hotels and Resorts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Four Seasons Hotels and Resorts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Four Seasons Hotels and Resorts get a sense of who you are beyond your experience!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Four Seasons Hotels and Resorts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
