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- Tasks: Support training initiatives and foster a culture of continuous learning at Four Seasons.
- Company: Join the luxurious Four Seasons team in a stunning English countryside setting.
- Benefits: Enjoy excellent training, travel perks, free meals, and career development opportunities.
- Why this job: Make a real impact on employee experiences and help shape future leaders.
- Qualifications: Passion for people development and previous experience in training or hospitality.
- Other info: Dynamic role with global career potential and engaging workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role
Here, our people are at the core of everything we do. We believe in creating exceptional experiences not only for our guests but also for our employees. That’s why we are looking for an inspiring, enthusiastic, and driven Assistant Learning and Development Manager to support the ongoing development of our extraordinary team.
As the Assistant Learning and Development Manager, you will support the planning, coordination, and delivery of training initiatives across the hotel. From onboarding new employees to developing future leaders, your role will be instrumental in fostering a culture of continuous learning, engagement, and excellence. You will be a recognisable face across the hotel, known for your approachable, engaging presence and commitment to supporting every department through regular face to face interaction and support.
What you will do
- Support the Director of People & Culture in delivering the hotel’s L&D strategy
- Coordinate and deliver engaging onboarding and orientation programmes
- Facilitate in-house training sessions and compliance refreshers
- Champion Four Seasons’ core values and service standards through learning experiences
- Collaborate with department leaders to identify training needs
- Maintain training records and support with employee development plans
- Inspire and support employees on their career journey within the Four Seasons brand
You will be engaging and collaborative with operations teams.
What you bring
- Passionate about people development and creating exceptional employee experiences
- Excellent communication and presentation skills
- Strong organisational abilities and attention to detail
- Previous experience in a learning and development or training-focused role, ideally within luxury hospitality
- Confident facilitator with a warm, professional approach
- Knowledge of learning tools, systems, and frameworks (desirable)
What we offer
- Excellent Training & Career development opportunities
- Four Seasons employee travel programme
- Be the guest experience at the hotel
- BUPA Dental Health Care
- Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day
- Shuttle bus service from the hotel between Fleet & Church Crookham
- Opportunities to build a successful career with global potential!!
- Free uniform dry cleaning available
- Annual themed employee party and many social, charitable & sporting events throughout the year
- Access to Wagestream - salary advance benefit
- Employee recognition programmes
Assistant Learning & Development Manager in London employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Learning & Development Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Four Seasons on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Four Seasons' values and culture. Think about how your experiences align with their commitment to exceptional employee experiences and be ready to share specific examples.
✨Tip Number 3
Show your passion for learning and development during the interview. Share ideas on how you would engage employees in training sessions and foster a culture of continuous improvement at Four Seasons.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Four Seasons family.
We think you need these skills to ace Assistant Learning & Development Manager in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for people development shine through in your application. We want to see how passionate you are about creating exceptional employee experiences, so share specific examples of how you've done this in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the Assistant Learning & Development Manager role. Highlight your previous experience in learning and development, especially within luxury hospitality, as it’s super relevant to us.
Be Personable: We love a warm and engaging personality! Use a friendly tone in your written application to show us that you’re approachable and ready to connect with our team. Remember, we’re all about genuine heart here at Four Seasons.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Company Culture
Before your interview, dive deep into Four Seasons' values and culture. Understand their commitment to luxury and genuine heart, and think about how your own values align with theirs. This will help you demonstrate that you're not just a fit for the role, but also for the team.
✨Showcase Your Passion for Development
As an Assistant Learning & Development Manager, your enthusiasm for people development is key. Prepare examples of how you've successfully facilitated training or supported employee growth in previous roles. Be ready to discuss specific initiatives you've led that align with Four Seasons' focus on continuous learning.
✨Engage with Real Scenarios
Think of real-life scenarios where you've had to identify training needs or deliver engaging onboarding programmes. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will show your practical experience and problem-solving skills in action.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your interest in the role and the company. For instance, ask about the current L&D strategies in place or how they measure the success of their training programmes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
