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- Tasks: Supervise housekeeping staff to ensure pristine guest rooms and common areas.
- Company: Join the luxury team at Four Seasons, known for exceptional service and culture.
- Benefits: Competitive £39,000 package, training, free meals, and global career opportunities.
- Why this job: Be part of a team that creates unforgettable experiences in a stunning London location.
- Qualifications: 1-2 years in a similar role with excellent communication and customer service skills.
- Other info: Enjoy social events, employee recognition, and a supportive work environment.
The predicted salary is between 23400 - 39000 £ per year.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital\\\’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city\\\’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London\\\’s famous sights.
The Role of Housekeeping Supervisor:
As a Housekeeping Floor Supervisor you will be responsible for assigning and supervising the activities of Room Attendants and Porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exit stairways, service areas on assigned floors in accordance with Four Seasons policies and procedures.
What we are looking for:
- At least 1-2 year\\\’s experience in a similar role
- Good communications skills with a good command of the English language, both written and spoken
- MUST possess the legal right to work in the UK
- Immaculate personal presentation
- Excellent customer service skills with the ability to anticipate guest needs and go the extra mile
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
- £39,000 package including salary and service charge
- Excellent Training and Career Development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Uniform and meals on duty
- Fruits, coffee/tea and ice cream available throughout the day
- The opportunity to engage in diverse and challenging work
- Opportunities to build a successful career with global potential
- Season Ticket Loan
- Medical: Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes and more!!
We look forward to receiving your application!
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Housekeeping Supervisor employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role at Four Seasons.
✨Tip Number 2
Prepare for the interview by researching Four Seasons and their values. Show them you understand their commitment to luxury and genuine heart. We want to see how you can contribute to creating those unforgettable guest experiences!
✨Tip Number 3
Dress to impress! Your personal presentation matters, especially in a role like this. Make sure you look sharp and professional when you walk into that interview – it’s all about making a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and how you connect with guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in housekeeping or supervisory roles. Use keywords from the job description to show us you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what makes you a great fit for the Housekeeping Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Four Seasons!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Company Culture
Before your interview, take some time to understand Four Seasons' commitment to luxury and genuine heart. Familiarise yourself with their values and how they treat both guests and employees. This will help you align your answers with their culture and show that you're a great fit.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or a similar role. Highlight specific examples where you demonstrated excellent customer service skills or went the extra mile for guests. This will illustrate your capability to meet the expectations of a Housekeeping Supervisor.
✨Communicate Clearly
Since good communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Use examples from your past work to demonstrate your ability to lead a team and ensure high standards of cleanliness and order.
✨Dress to Impress
Immaculate personal presentation is key in the hospitality industry. Make sure you dress professionally for the interview, reflecting the high standards of Four Seasons. This not only shows respect for the company but also sets a positive tone for your potential role.
