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- Tasks: Ensure guest rooms are maintained to the highest standards of functionality and cleanliness.
- Company: Join the luxury team at Four Seasons, known for exceptional service and a supportive culture.
- Benefits: Earn £48,000, enjoy free meals, and up to 20 complimentary nights at Four Seasons worldwide.
- Why this job: Be part of a team that creates unforgettable experiences for guests in a stunning location.
- Qualifications: Experience in hotel maintenance, knowledge of plumbing, electrical systems, and strong communication skills.
- Other info: Flexible hours, excellent training, and opportunities for career growth await you!
The predicted salary is between 38400 - 48000 £ per year.
Join to apply for the Hotel Maintenance Technician role at Four Seasons Hotels and Resorts. This position is located at Four Seasons Hotel London at Park Lane.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
Location
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award‑winning design with the city’s high notes. Take in views of Hyde Park from sun‑drenched rooms and our rooftop spa, enjoy a leisurely meal on our one‑of‑a‑kind al frécho terrace, then stroll to explore London’s famous sights.
Role Overview
The Hotel Technician focused on Rooms is responsible for ensuring that guest rooms and related areas are maintained to the highest standards of functionality, safety, and cleanliness. This includes preventive maintenance, timely repair, and aesthetic upkeep, ensuring a perfect room experience for every guest.
Responsibilities
- Conduct routine and preventive maintenance on guest rooms and related areas.
- Perform repairs on fixtures, furniture, equipment, plumbing, HVAC, electrical systems, and other in‑room amenities.
- Respond promptly to guest and housekeeping requests for maintenance services.
- Inspect rooms daily to ensure compliance with brand and safety standards.
- Maintain records of maintenance activities using hotel systems (e.g., HotSOS or similar).
- Maintain the cleanliness and organization of tools and equipment.
- Report and escape any major defects or safety issues to supervisors.
Qualifications
- Proven experience in hotel maintenance or a similar role, preferably in a luxury or 5‑star environment.
- Knowledge of plumbing, electrical systems, HVAC, carpentry, and painting.
- Ability to troubleshoot and resolve issues efficiently and professionally.
- Detail‑oriented with strong organizational and communication skills.
- Familiarity with maintenance management systems (e.g., CMMS).
- Ability to work flexible hours, including weekends and holidays.
- Physically fit and able to lift, bend, and work on ladders or in confined spaces.
Benefits
- £48,000 total compensation inclusive of service charge.
- Excellent training and career development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Zest while on duty, including fruits, coffee/tea and ice cream available throughout the day.
- Holiday entitlement increases with years of service up to 33 days off.
- Free life insurance while on duty.
- Opportunities to build a successful career with global potential.
- Season Ticket Loan & cycle to work scheme.
- Free dry cleaning.
- Employee experience: annual themed employee party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit.
- Employee recognition programmes.
- Many more surprises to discover!
Schedule and Hours
This position requires a 40‑hour workweek, consisting of five 8‑hour shifts scheduled any day between Monday and Sunday. The standard shift hours are from 8:00 AM to 4:30 PM.
We look forward to receiving your application!
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Hotel Maintenance Technician employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Maintenance Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that maintenance technician role at Four Seasons.
✨Tip Number 2
Show off your skills! If you’ve got experience with plumbing, HVAC, or electrical systems, make sure to highlight that in conversations. Bring up specific examples of how you've tackled maintenance challenges in the past.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just wait for the perfect moment. Apply right away and follow up with a friendly email expressing your enthusiasm for the role. It shows initiative!
✨Tip Number 4
Prepare for the interview by researching Four Seasons' values and culture. Think about how your experience aligns with their commitment to luxury and genuine heart. This will help you stand out as a candidate who truly fits the team.
We think you need these skills to ace Hotel Maintenance Technician
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight your previous experience in hotel maintenance or similar roles. We want to see how you've tackled repairs and maintenance tasks in the past, especially in luxury settings!
Be Detail-Oriented: Since attention to detail is key in this role, use your application to showcase your organisational skills. Mention any systems you've used for maintenance management, like CMMS, to show us you know how to keep things running smoothly.
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the posting, like 'preventive maintenance' and 'guest requests', to demonstrate that you understand what we're looking for in a Perfect Room Technician.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better, so don’t miss out on that opportunity!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know Your Stuff
Make sure you brush up on your technical skills related to plumbing, electrical systems, HVAC, and carpentry. Be ready to discuss specific examples of past maintenance work you've done, especially in a hotel or luxury environment.
✨Show Your Attention to Detail
During the interview, highlight your detail-oriented nature. Share instances where your keen eye for detail made a difference in maintaining guest rooms or resolving issues efficiently. This is crucial in ensuring a perfect room experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a sudden maintenance request from a guest. Practice your responses to demonstrate your problem-solving skills and ability to work under pressure.
✨Emphasise Teamwork and Communication
Four Seasons values a collaborative environment, so be prepared to talk about how you’ve worked with others in the past. Share examples of how you communicated effectively with housekeeping or other departments to ensure smooth operations.
