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- Tasks: Support training initiatives and foster a culture of continuous learning at Four Seasons.
- Company: Join the luxury hospitality brand known for exceptional employee experiences.
- Benefits: Career development, travel perks, free meals, and employee recognition programmes.
- Why this job: Make a real impact on team growth and create memorable experiences for employees.
- Qualifications: Passion for people development and previous experience in learning and development.
- Other info: Dynamic environment with opportunities for global career growth.
The predicted salary is between 36000 - 60000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role: Here, our people are at the core of everything we do. We believe in creating exceptional experiences not only for our guests but also for our employees. That’s why we are looking for an inspiring, enthusiastic, and driven Assistant Learning and Development Manager to support the ongoing development of our extraordinary team. As the Assistant Learning and Development Manager, you will support the planning, coordination, and delivery of training initiatives across the hotel. From onboarding new employees to developing future leaders, your role will be instrumental in fostering a culture of continuous learning, engagement, and excellence. You will be a recognisable face across the hotel, known for your approachable, engaging presence and commitment to supporting every department through regular face to face interaction and support.
What you will do:
- Support the Director of People & Culture in delivering the hotel’s L&D strategy
- Coordinate and deliver engaging onboarding and orientation programmes
- Facilitate in-house training sessions and compliance refreshers
- Champion Four Seasons’ core values and service standards through learning experiences
- Collaborate with department leaders to identify training needs
- Maintain training records and support with employee development plans
- Inspire and support employees on their career journey within the Four Seasons brand
- You will be engaging and collaborative with operations teams
What you bring:
- Passionate about people development and creating exceptional employee experiences
- Excellent communication and presentation skills
- Strong organisational abilities and attention to detail
- Previous experience in a learning and development or training-focused role, ideally within luxury hospitality
- Confident facilitator with a warm, professional approach
- Knowledge of learning tools, systems, and frameworks (desirable)
What we offer:
- Excellent Training & Career development opportunities
- Four Seasons employee travel programme
- Be the guest experience at the hotel
- BUPA Dental Health Care
- Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day
- Shuttle bus service from the hotel between Fleet & Church Crookham
- Opportunities to build a successful career with global potential
- Free uniform dry cleaning available
- Annual themed employee party and many social, charitable & sporting events throughout the year
- Access to Wagestream - salary advance benefit
- Employee recognition programmes
Assistant Learning & Development Manager in Hampshire employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Learning & Development Manager in Hampshire
✨Tip Number 1
Get to know the company culture before your interview. Four Seasons values genuine connections, so show us you understand and appreciate that by researching our values and how they align with your own experiences.
✨Tip Number 2
Practice your communication skills! As an Assistant Learning & Development Manager, you'll need to engage with various teams. Try role-playing common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 3
Be ready to share specific examples of how you've supported employee development in the past. We love hearing about your successes and how you can bring that passion for people development to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining the Four Seasons family.
We think you need these skills to ace Assistant Learning & Development Manager in Hampshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for people development shine through. We want to see how excited you are about creating exceptional employee experiences and how that aligns with our values at Four Seasons.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in learning and development, especially within luxury hospitality. We love seeing how your background fits with what we do, so don’t hold back!
Be Authentic: We value genuine connections, so be yourself in your application. Share your unique story and how it relates to the role of Assistant Learning & Development Manager. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Company Culture
Before your interview, dive deep into Four Seasons' values and culture. Understand their commitment to exceptional guest experiences and how they treat their employees. This will help you align your answers with their ethos and show that you're a great fit for their team.
✨Showcase Your Passion for Development
As an Assistant Learning & Development Manager, your passion for people development is key. Prepare examples of how you've successfully facilitated training or supported employee growth in previous roles. Highlighting your enthusiasm will resonate well with the interviewers.
✨Engage with Your Interviewers
During the interview, be sure to engage with your interviewers. Ask thoughtful questions about their training initiatives and how you can contribute. This not only shows your interest but also demonstrates your collaborative spirit, which is essential for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various training situations. Think of specific instances where you've had to adapt your approach or overcome challenges in learning and development, and be ready to share those stories.
