Guest Activities Attendant

Guest Activities Attendant

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations at our Equestrian Centre and ensure exceptional guest experiences.
  • Company: Join the Four Seasons team, known for luxury and genuine heart.
  • Benefits: Career development, complimentary hotel stays, free meals, and more!
  • Why this job: Work outdoors with horses and create memorable experiences for guests.
  • Qualifications: Horse-handling experience preferred; must be friendly and reliable.
  • Other info: Enjoy a vibrant workplace with social events and recognition programmes.

The predicted salary is between 24000 - 36000 £ per year.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About The Role

The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24‑hour room service, our guests have a lovely collection to choose from. As a Full-Time Equestrian Assistant, you’ll play an essential role in supporting the smooth daily operation of our Equestrian Centre. This is a hands‑on, varied position where you’ll work closely with instructors, riders, and the wider equestrian team to deliver an exceptional experience for our guests and ensure the highest standard of horse care and yard management. No two days are the same, and your passion for horses and the outdoors will shine through in everything you do.

What You Will Do

  • Groom horses before and after lessons
  • Feed and water horses according to daily schedules
  • Muck out stables and maintain clean, comfortable bedding
  • Monitor horses for signs of injury, illness, or behavioural changes
  • Clean, prepare, and maintain tack and equipment
  • Ensure all equipment is safe, fit for use, and well‑maintained
  • Assist with tack changes and lesson preparation
  • Support riders with mounting and dismounting
  • Lead horses during beginner lessons
  • Assist instructors during group sessions, pony rides, and guest activities
  • Sweep, tidy, and maintain all communal yard areas
  • Keep feed rooms and tack rooms clean and organised
  • Report maintenance issues promptly and appropriately
  • Welcome riders, guests, and parents with a warm, friendly approach
  • Answer general queries about the yard, lessons, and facilities
  • Provide a helpful, proactive presence to ensure a smooth operation each day

What You Will Bring

  • Previous horse-handling or yard experience preferred (training provided for the right candidate)
  • Reliable, punctual, and confident working independently
  • Physically fit and comfortable working outdoors in all weather
  • Friendly, patient, and approachable with strong communication skills
  • A genuine love for horses and guest interaction
  • Ability to work full-time, including weekends and peak seasonal periods

What We Offer

  • Excellent Training & Career development opportunities.
  • Hotel Service Charge.
  • Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
  • Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
  • Shuttle bus service from the hotel between Fleet & Church Crookham.
  • Holiday entitlement increases with years of service up to 33 days off.
  • Bupa dental plan available after 6 months of service.
  • Opportunities to build a successful career with global potential!!
  • Free uniform dry cleaning available.
  • Annual themed employee party and many social, charitable & sporting events throughout the year.
  • Access to Wagestream - salary advance benefit.
  • Employee recognition programmes.

Guest Activities Attendant employer: Four Seasons Hotels and Resorts

Four Seasons Hotel Hampshire is an exceptional employer that prioritises the well-being and growth of its team members. Nestled in the picturesque English countryside, the hotel offers a supportive work culture with extensive training and career development opportunities, alongside unique benefits such as complimentary stays at Four Seasons properties worldwide and a range of social events. With a commitment to luxury and genuine hospitality, employees can thrive in a dynamic environment that values their contributions and fosters a love for nature and guest interaction.
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Contact Detail:

Four Seasons Hotels and Resorts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Activities Attendant

✨Tip Number 1

Get to know the company culture! Before your interview, dive into Four Seasons' values and mission. This way, you can show how your passion for guest interaction and love for horses aligns perfectly with their commitment to exceptional experiences.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your horse-handling experience and your friendly, approachable nature – these are key for the Guest Activities Attendant role.

✨Tip Number 3

Don’t forget to ask questions! Prepare thoughtful questions about the Equestrian Centre and the team dynamics. This shows your genuine interest and helps you figure out if it’s the right fit for you too.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from Four Seasons, making it easier for us to connect with you.

We think you need these skills to ace Guest Activities Attendant

Horse Handling
Yard Management
Grooming Skills
Attention to Detail
Communication Skills
Customer Service
Physical Fitness
Reliability
Punctuality
Teamwork
Problem-Solving Skills
Proactive Approach
Ability to Work Outdoors
Adaptability

Some tips for your application 🫡

Show Your Passion for Horses: When you're writing your application, let your love for horses shine through! Share any experiences you've had with horses or in equestrian settings. We want to see that genuine enthusiasm for the role!

Be Friendly and Approachable: Since this role involves interacting with guests and riders, make sure your application reflects your friendly nature. Use a warm tone and highlight any customer service experience you have. We value a positive attitude!

Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you’re genuinely interested in joining our team at Four Seasons.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Let’s get started on this journey together!

How to prepare for a job interview at Four Seasons Hotels and Resorts

✨Know Your Horses

Make sure you brush up on your horse knowledge before the interview. Familiarise yourself with different breeds, basic care routines, and common behaviours. This will show your genuine passion for horses and help you connect with the interviewers.

✨Show Your People Skills

As a Guest Activities Attendant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly and approachable nature, as this is key to creating memorable experiences for guests.

✨Demonstrate Your Reliability

Being reliable and punctual is crucial in this role. Be ready to discuss your work ethic and any previous experiences where you’ve shown commitment. Mention how you handle responsibilities and ensure tasks are completed efficiently, especially in outdoor settings.

✨Ask Thoughtful Questions

Prepare some insightful questions about the Equestrian Centre and the team culture at Four Seasons. This shows your interest in the role and helps you gauge if it’s the right fit for you. Consider asking about training opportunities or how they support staff development.

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