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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and assist with guest requests.
- Company: Join Four Seasons, a luxury hotel brand known for exceptional service and a supportive culture.
- Benefits: Enjoy free meals, travel perks, and career development opportunities.
- Why this job: Be part of a passionate team creating memorable experiences in a stunning countryside setting.
- Qualifications: A positive attitude and attention to detail are key; hospitality experience is a plus.
- Other info: Access to employee recognition programmes and fun social events throughout the year.
Join to apply for the General Housekeeping Assistant role at Four Seasons Hotels and Resorts.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences.
About The Role: Responsible for cleaning public areas of the hotel, stocking linen rooms and storage areas with clean linens, picking up and delivering guest request items, and providing assistance to Room Attendants in moving heavy objects in guest rooms.
What You Will Do:
- Clean and service guest rooms and public areas to the highest standard
- Replenish amenities and ensure linen and towels are fresh and well presented
- Report maintenance issues and ensure guest requests are handled promptly
- Work collaboratively with the wider housekeeping and hotel team to ensure guest satisfaction
What You Bring:
- Positive attitude, service passion, and attention to detail
- Ability to work as part of a dedicated and passionate team
- Good level of written and spoken English
- Excellent personal presentation and interpersonal skills
- Previous Hospitality experience preferred
What We Offer:
- Excellent Training & Career development opportunities
- Four Seasons employee travel programme
- Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day
- Shuttle bus service from the hotel between Fleet & Church Crookham
- Opportunities to build a successful career with global potential
- Free uniform dry cleaning available
- Annual themed employee party and many social, charitable & sporting events throughout the year
- Access to Wagestream - salary advance benefit
- Employee recognition programmes
General Housekeeping Assistant employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise a positive attitude and genuine service, so be ready to demonstrate how you embody these traits in your interactions.
✨Tip Number 2
Highlight any previous hospitality experience you have, even if it's informal. Share specific examples of how you've contributed to a team or enhanced guest experiences in past roles.
✨Tip Number 3
Prepare to discuss your attention to detail. In housekeeping, this is crucial, so think of instances where your meticulousness made a difference in your work or environment.
✨Tip Number 4
Show enthusiasm for the role and the unique setting of the Four Seasons Hotel Hampshire. Mentioning your excitement about working in such a beautiful location can set you apart from other candidates.
We think you need these skills to ace General Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Housekeeping Assistant position. Tailor your application to highlight relevant experience and skills that align with what Four Seasons is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to providing excellent service. Mention specific experiences that demonstrate your attention to detail and ability to work as part of a team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in housekeeping or customer service. Use bullet points to clearly outline your duties and achievements, focusing on how they relate to the tasks mentioned in the job description.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Your Passion for Service
Four Seasons values a positive attitude and a passion for service. Be sure to express your enthusiasm for creating exceptional guest experiences during the interview. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Highlight Attention to Detail
As a General Housekeeping Assistant, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for detail made a difference in your work. This could include ensuring cleanliness standards or presenting amenities in an appealing manner.
✨Demonstrate Teamwork Skills
Working collaboratively with the housekeeping team is essential. Be ready to talk about your experience working in teams, how you contribute to a positive team environment, and any challenges you've overcome together with colleagues.
✨Prepare Questions About Company Culture
Four Seasons prides itself on its company culture and employee experience. Prepare thoughtful questions about their values, training opportunities, and how they support their staff. This shows your genuine interest in being part of their team and aligns with their commitment to treating employees well.
