At a Glance
- Tasks: Create unforgettable experiences at our festive GLICE skating rink and assist guests with their needs.
- Company: Join the Four Seasons team, known for luxury and genuine hospitality.
- Benefits: Competitive pay, free meals, training opportunities, and a supportive work environment.
- Other info: Flexible hours, fun team events, and opportunities for career growth.
- Why this job: Be part of a passionate team and make magical memories for guests this festive season.
- Qualifications: Passion for hospitality, strong communication skills, and attention to detail.
The predicted salary is between 11.7 - 14.3 £ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences.
About the Role: As a Spa Attendant, you will play a key role in delivering exceptional guest experiences throughout the festive season, with your primary focus being the operation of our popular GLICE skating rink. This seasonal position runs from 28th November 2026 to 3rd January 2027, with shifts scheduled from 11:00am to 7:00pm. Working as part of a dedicated team, you will help ensure the safety, welfare, and enjoyment of all skaters and guests while maintaining the high standards of service and hospitality associated with Four Seasons Hotel Hampshire.
What You Will Do:
- Welcome guests to the GLICE rink and provide a friendly, professional, and engaging experience.
- Assist guests with purchasing tickets and process transactions using the Point of Sale (POS) and PDQ systems.
- Allocate skates and boots, ensuring guests are fitted with the correct sizes and equipment.
- Maintain skating equipment, ensuring boots and skates remain clean, organised, and in good condition.
- Monitor the rink to ensure the safety, welfare, and enjoyment of all skaters during public sessions.
- Assist in maintaining the GLICE rink surface, including clearing snow and undertaking rink maintenance where required.
- Prepare and serve hot and cold food and beverages, including seasonal offerings such as mulled wine.
- Prepare, restock, and maintain food and beverage service areas throughout the day.
- Ensure the POS and service areas are fully prepared and ready prior to opening.
- Maintain high standards of cleanliness across the rink, hospitality areas, equipment, and guest spaces.
- Clean and sanitise food preparation surfaces, utensils, and equipment in line with health and hygiene standards.
- Support the wider Spa and Leisure team as required and contribute to delivering exceptional festive experiences for our guests.
What We're Looking For:
- A genuine passion for hospitality and guest service.
- A confident and professional communicator who enjoys interacting with guests of all ages.
- Strong attention to detail and commitment to maintaining high standards.
- Ability to work effectively as part of a team in a busy environment.
- A positive, proactive, and energetic approach to work.
- Previous experience within hospitality, leisure, attractions, retail, or food and beverage operations is advantageous but not essential.
- First Aid certification and ice-skating experience are preferred but not essential.
- Flexibility to work weekends, evenings, and public holidays throughout the festive season.
- A willingness to learn and contribute wherever required.
What We Offer:
- Competitive salary and benefits package.
- Excellent training, learning, and career development opportunities.
- Complimentary meals in our employee restaurant while on duty, including refreshments throughout the day.
- Complimentary shuttle bus service between the hotel, Fleet, and Church Crookham.
- Free uniform and dry-cleaning service.
- Access to Wagestream financial wellbeing platform.
- Employee recognition and reward programmes.
- Annual employee appreciation celebrations and social events.
- Participation in charitable, sporting, and community initiatives throughout the year.
- The opportunity to be part of a passionate and supportive team within one of the world's most respected luxury hospitality brands.
Spa Attendant - Casual in Fleet employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on fostering a culture of excellence and collaboration, where every team member is valued and encouraged to grow. As a Revenue Manager at our prestigious London location, you will benefit from a structured career development pathway, competitive salary, and unique perks such as complimentary stays at our luxury hotels worldwide. Join us in creating unforgettable experiences while enjoying a supportive work environment that prioritises your professional growth and well-being.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Attendant - Casual in Fleet
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Spa Attendant - Casual in Fleet
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Four Seasons Hotels and Resorts. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
