At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join the prestigious Four Seasons team known for luxury and genuine hospitality.
- Benefits: Competitive hourly rate, free meals, training opportunities, and fun employee events.
- Why this job: Be part of a dynamic team in a stunning location with global career potential.
- Qualifications: Experience in food and beverage service and a passion for excellent customer service.
- Other info: Enjoy a vibrant work culture with exciting social and charitable events throughout the year.
The predicted salary is between 11 - 16 £ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five‑star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The role: The Waiter/Waitress is responsible for offering guests of the restaurant an enjoyable, expertly served beverage/dining experience. This individual must be comfortable discussing food and wine choices with guests in detail. The Waiter/Waitress will be responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables.
What you bring:
- At least one year’s experience in F&B
- Passion for service
- Good communications skills with a good command of the English language, both written and spoken
- Attention to detail and ability to work in a high paced environment
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- Hourly rate of £13.46 and service charge entitlement based on working hours
- Excellent Training and Career Development opportunities.
- Free meals at Pepys' Cellar while on duty including fruits, coffee/tea and ice cream available throughout the day
- Free Life Insurance while on duty.
- Opportunities to build a successful career with global potential
- Free Uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes and many, many more surprises to discover!
We look forward to receiving your application!
Casual Server, Rotunda Bar & Lounge employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Server, Rotunda Bar & Lounge
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Rotunda Bar & Lounge and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the team.
✨Tip Number 2
Show off your passion for service! When you’re chatting with the hiring team, share stories about your best customer experiences. We love to hear how you’ve gone the extra mile to make someone’s day special.
✨Tip Number 3
Brush up on your food and drink knowledge! Be ready to discuss menu items and pairings. This shows you’re not just a server, but someone who genuinely cares about enhancing the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Four Seasons family right from the start.
We think you need these skills to ace Casual Server, Rotunda Bar & Lounge
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your passion for service shine through! Share any experiences that highlight your love for making guests feel special. We want to see how you connect with people and create memorable moments.
Be Detail-Oriented: Attention to detail is key in the hospitality industry. Make sure your application is free from typos and errors. We appreciate a polished presentation, so take the time to proofread and ensure everything looks sharp before hitting send!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific role at Rotunda Bar & Lounge. Mention relevant experience and skills that align with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know the Company Culture
Before your interview, take some time to understand Four Seasons' commitment to luxury and genuine heart. Familiarise yourself with their values of treating everyone with respect and creating memorable experiences. This will help you align your answers with what they value in their team members.
✨Showcase Your Passion for Service
As a Casual Server, your passion for service is crucial. Be prepared to share specific examples from your previous experience where you went above and beyond for guests. This will demonstrate your dedication to providing an exceptional dining experience.
✨Communicate Clearly and Confidently
Good communication skills are essential for this role. Practice discussing food and beverage choices confidently, as you’ll need to engage with guests about their preferences. Consider role-playing with a friend to refine your conversational skills.
✨Prepare for a Fast-Paced Environment
Working in a high-paced environment requires quick thinking and adaptability. Think of scenarios from your past roles where you successfully managed multiple tasks at once. Sharing these experiences will show that you can thrive under pressure, which is key for a server at Rotunda Bar & Lounge.