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For Companies At a Glance
- Tasks: Drive revenue growth and manage key accounts in luxury hospitality sales.
- Company: Join Four Seasons, a global leader in luxury hotel management.
- Benefits: Enjoy competitive salary, hybrid work, and exclusive employee discounts.
- Other info: Opportunities for professional development and international travel.
- Why this job: Make an impact in a dynamic environment with global exposure.
- Qualifications: 5+ years in luxury sales, strong relationship-building skills required.
The predicted salary is between 60000 - 80000 ÂŁ per year.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Based in the Four Seasons Corporate Office in London, the Account Director, Group Sales plays a key role in driving group segment revenue and market share across the UK, Ireland, and Scandinavia. This role is responsible for managing a diverse portfolio of key accounts, developing new business opportunities, and delivering strategic sales initiatives that drive measurable revenue growth across the global portfolio.
What you will do
- Drive revenue growth by developing and executing strategic, data-informed sales plans that deliver against ambitious targets.
- Manage and grow a portfolio of A, B, and development accounts, ensuring strong penetration and long-term value.
- Identify and secure new business opportunities across group segments, including corporate clients, agencies, and destination wedding planners.
- Build and maintain strong relationships with senior decision-makers, acting as a trusted partner across the global portfolio.
- Deliver impactful presentations and proposals, both in-person and virtually, to influence and convert business.
- Collaborate closely with on-property sales teams and global stakeholders to align strategies and maximise performance.
- Lead and participate in sales trips, client visits, trade shows, and high-impact customer events across UKI and Scandinavia.
- Monitor performance through CRM systems, maintaining accurate pipelines, forecasts, and reporting insights.
- Balance proactive outbound sales efforts with effective management of inbound opportunities.
- Solve complex client challenges with innovative, commercially driven solutions.
What you bring
- Proven experience (5+ years) in luxury hospitality sales, with a strong track record in group sales and exceeding revenue goals.
- Deep understanding of the UK market, with knowledge of Ireland and/or Scandinavia considered an advantage.
- Demonstrated experience managing multi‑property or global accounts, with strong commercial acumen.
- Established network across agencies, corporate clients, or celebration planners preferred.
- Exceptional relationship‑building and influencing skills, with the ability to navigate complex client organisations.
- Highly organised, with the ability to manage multiple priorities in a fast‑paced, global environment.
- Strategic mindset combined with a hands‑on, results‑driven approach.
- Excellent communication and presentation skills, both written and verbal.
- Proficiency in CRM platforms (e.g. Salesforce) and strong analytical/reporting capability.
- A collaborative, team‑oriented approach with high levels of motivation, creativity, and resilience.
- Bachelor's degree preferred; additional languages are an advantage.
- Willingness to travel internationally (approximately 15-20%).
What we offer
- A dynamic, international environment with exposure to a global portfolio.
- Hybrid working based in our London Corporate Office.
- Competitive salary and excellent benefits including personal medical insurance, meal allowance and other allowances.
- Employee discount for stays at any Four Seasons worldwide.
- Ongoing professional development and career growth opportunities.
Account Director - Group Sales employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Group Sales
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join relevant groups. The more people you know, the better your chances of landing that Account Director gig.
✨Tip Number 2
Show off your skills! Prepare a killer presentation that highlights your achievements in luxury hospitality sales. Tailor it to showcase how you can drive revenue growth for Four Seasons specifically.
✨Tip Number 3
Be proactive! Don’t just wait for opportunities to come to you. Reach out to potential clients and partners, and demonstrate how you can solve their challenges with innovative solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Four Seasons family.
We think you need these skills to ace Account Director - Group Sales
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the luxury hospitality industry shine through. We want to see how your experiences align with our commitment to exceptional guest experiences and genuine heart.
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Director role. Highlight your relevant experience in group sales and how you've driven revenue growth in previous positions. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and skills, as we value effective communication. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Four Seasons.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Know Your Numbers
Before heading into the interview, make sure you’re familiar with key metrics related to group sales in luxury hospitality. Be ready to discuss your past achievements in terms of revenue growth and how you’ve exceeded targets. This will show that you understand the business and can drive results.
✨Build Rapport with the Interviewers
Since relationship-building is crucial for the Account Director role, practice establishing a connection with your interviewers. Use their names, maintain eye contact, and engage in light conversation to create a comfortable atmosphere. This will demonstrate your interpersonal skills right from the start.
✨Showcase Your Strategic Mindset
Prepare to discuss specific strategies you’ve implemented in previous roles that led to successful outcomes. Think about how you can apply these strategies at Four Seasons, especially in managing diverse portfolios and securing new business opportunities. This will highlight your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle complex client challenges or manage multiple priorities. Prepare examples from your experience where you’ve successfully navigated similar situations. This will showcase your problem-solving skills and ability to thrive in a fast-paced environment.