At a Glance
- Tasks: Drive revenue growth by managing key accounts and building strong relationships.
- Company: Join Four Seasons, a global leader in luxury hospitality with a people-first culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on personal and professional development.
- Why this job: Make an impact in luxury hospitality while connecting with diverse clients across Europe.
- Qualifications: 5+ years in luxury sales, strong relationship-building skills, and a strategic mindset.
The predicted salary is between 31500 - 38500 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
About the Role: Four Seasons is seeking a driven and relationship-focused Account Director, Group Sales to grow revenue and market share across the Group segment in the UK and Ireland, while strategically managing key Entertainment and Sporting accounts across Europe. Based in London with a hybrid working model, you will manage a portfolio of high-value accounts spanning agencies, corporate clients, entertainment organisations, and sporting partners. This role is ideal for a commercially minded sales professional who enjoys building relationships, uncovering new business opportunities, and delivering exceptional results across a global luxury hospitality portfolio.
What You Will Do:
- Develop and execute strategic sales plans that drive revenue growth and exceed commercial objectives.
- Manage, develop and grow a portfolio of key group accounts, ensuring strong account penetration and long-term business development.
- Build relationships with third-party agencies, corporate clients, entertainment organisations, sporting clients and destination wedding planners.
- Identify and pursue new business opportunities across the UK, Ireland and selected European markets.
- Serve as the primary point of contact for assigned accounts across the global Four Seasons portfolio.
- Deliver impactful client presentations, sales meetings, site inspections and familiarisation trips.
- Partner closely with on-property sales teams and global stakeholders to maximise conversion opportunities and account performance.
- Maintain accurate pipeline management, forecasting and account activity within CRM systems.
- Plan and execute targeted sales missions, customer events and trade shows across the UK, Ireland and Scandinavia.
- Provide market intelligence, account insights and strategic recommendations that support business growth.
What You Bring:
- 5+ years of sales experience within luxury hospitality, with a proven track record of exceeding group sales revenue targets.
- Strong knowledge of the UK and Ireland group sales market; experience in Scandinavia is an advantage.
- Established relationships with agencies, corporate buyers, meeting planners, entertainment clients or destination wedding planners.
- Excellent business development, prospecting and account management skills.
- Strong commercial acumen with the ability to identify and convert high-value opportunities.
- Exceptional relationship-building, influencing, presentation and communication skills.
- Experience managing complex, multi-property or global sales accounts is highly desirable.
- Strong analytical skills and proficiency with CRM platforms such as Salesforce and Microsoft Office applications.
- A strategic, creative and solutions-focused approach to client engagement and business growth.
- Resilience, adaptability and the ability to thrive in a fast-paced global environment.
- Fluency in English; additional languages are an asset.
- Willingness to travel internationally (approximately 15-20%).
Summary: Location: London Worldwide Sales Office Type: Full time Posted: 2026-11-04 Country: United Kingdom Requisition: REQ10396446 Posting ID: 4a305d0d7588100161a36d94619e0000
Account Director, Group Sales employer: Four Seasons Hotel & Resorts
Four Seasons Hotel London at Park Lane is an exceptional employer that prioritises the growth and well-being of its employees. With a strong commitment to career development, competitive compensation, and a vibrant work culture, team members enjoy unique benefits such as complimentary stays at luxury properties worldwide and access to wellness resources. The hotel's prime location in the heart of London enhances the experience, offering a dynamic environment where passionate individuals can thrive and contribute to creating unforgettable guest experiences.
Contact Details:
Four Seasons Hotel & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Director, Group Sales
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons Hotel & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons Hotel & Resorts
Don't be shy about reaching out to Four Seasons Hotel & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Director, Group Sales
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons Hotel & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons Hotel & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
