Housekeeping Floor Supervisor in London

External Facing Job Advertisement Housekeeping Supervisor
Four Seasons Hotel London at Tower Bridge
At Four Seasons, exceptional guest experiences are built on attention to detail, consistency, and care. Our Housekeeping team plays a central role in delivering these standards, ensuring every space is immaculate and welcoming.
The role
As Housekeeping Supervisor, you will support the day-to-day operation of the Housekeeping team, ensuring guest rooms and public areas are maintained to the highest Four Seasons standards.
You will lead and guide Room Attendants and House Porters on the floor, conducting detailed inspections and ensuring consistency, efficiency, and attention to detail across all areas. This is a hands on leadership role, requiring strong organisation, a keen eye for detail, and a proactive approach.
What you will do
Supervise daily housekeeping operations across assigned floors

Inspect guest rooms and public areas to ensure they meet Four Seasons standards

Support and guide Room Attendants and House Porters, providing direction and feedback

Ensure efficiency of room turnaround and service delivery

Maintain high levels of cleanliness, presentation, and organisation

Identify and report maintenance issues promptly

Collaborate closely with Front Office and other departments to ensure seamless guest service

Support training and onboarding of team members

What we are looking for
Previous experience in a Housekeeping supervisory or senior Room Attendant role

Strong attention to detail and high standards of presentation

Excellent organisational and time management skills

Confident communication and team leadership ability

Comfortable working in a fast paced environment

Basic computer skills and systems awareness

Professional, reliable, and team focused approach

Right to Work in the UK

What to expect
Full time position, 40 hours per week

Flexibility to work a range of shifts including weekends

What we offer
At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.
£40,900 annual package inclusive of base salary and service charge

Structured 40 hour working week

Flexible working with the option of one day per week working from home

Excellent training and clearly defined career development pathways

Strong internal progression opportunities across London and the global Four Seasons portfolio

Holiday entitlement increasing with service up to 33 days

Up to two paid Wellness Days per year

Company Sick Pay, increasing with service

Life insurance while on duty

Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties

50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests

Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day

Discounted gym membership with City's Leonardo Hotel

Bupa Dental Cover and MediCash healthcare plans available

Enhanced maternity and paternity pay

Uniform with complimentary professional dry cleaning from day one

Season Ticket Loan and Cycle to Work scheme available from day one

Access to Wagestream for greater pay flexibility and discounts

Employee recognition programmes including monthly awards and events

Annual themed team events plus regular social, charitable and sporting activities

Join our Housekeeping team
If you take pride in delivering high standards, enjoy leading a team, and want to be part of a world class hotel environment, we would be delighted to hear from you.
We look forward to receiving your application.

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