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For Companies At a Glance
- Tasks: Keep the spa clean and welcoming while assisting guests with their needs.
- Company: Join Four Seasons, a luxury brand known for exceptional guest experiences and a supportive team culture.
- Benefits: Enjoy free meals, shuttle service, career development, and employee recognition programmes.
- Why this job: Be part of a passionate team in a stunning countryside setting, creating memorable experiences for guests.
- Qualifications: Bring a positive attitude, attention to detail, and previous hospitality experience is a plus.
- Other info: Access to salary advance benefits and participate in fun social events throughout the year.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you\’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you\’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24-hour room service, our guests have a lovely collection to choose from.
About the role
As a key member of the Spa team you will be responsible for all aspects of cleanliness, set-ups and maintaining all spa standards in the locker rooms, fitness areas, pool, and treatment rooms.
What you will do
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Greeting members/guests and properly orientating them to the locker room area.
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Assisting our members/guests to their appointments as required and responding to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
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Providing a quality service and maintaining a clean and well-stocked locker room.
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This includes replenishment of amenity items as needed and removing any items left behind by guests such as towels and robes.
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Maintaining cleanliness of the steam room, hot tubs, showers and floors in spa area.
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You must adhere to and enforce all locker rooms rules and etiquette.
What you bring
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Positive attitude, service passion, and attention to detail
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Ability to work as part of a dedicated and passionate team
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Good level of written and spoken English
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Excellent personal presentation and interpersonal skills
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Previous Hospitality experience preferred
What we offer:
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Excellent Training & Career development opportunities.
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Free meals at Henry\’s while on duty including fruits, coffee/tea available throughout the day.
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Shuttle bus service from the hotel between Fleet & Church Crookham.
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Opportunities to build a successful career with global potential!!
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Free uniform dry cleaning available.
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Annual themed employee party and many social, charitable & sporting events throughout the year.
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Access to Wagestream – salary advance benefit.
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Employee recognition programmes.
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Spa Attendant Casual employer: Four Seasons Hotel and Resorts Gruppe
Contact Detail:
Four Seasons Hotel and Resorts Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant Casual
✨Tip Number 1
Familiarise yourself with the Four Seasons brand and its values. Understanding their commitment to luxury and genuine service will help you align your approach during any interactions, showcasing that you embody their ethos.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Spa Attendant, your ability to create a welcoming atmosphere is crucial, so be ready to share examples of how you've gone above and beyond for guests in previous roles.
✨Tip Number 3
Network with current or former employees of Four Seasons if possible. They can provide insights into the company culture and expectations, which can give you an edge when discussing your fit for the role.
✨Tip Number 4
Prepare to demonstrate your attention to detail. In a spa environment, cleanliness and organisation are paramount, so think of specific instances where your meticulous nature has positively impacted a guest's experience.
We think you need these skills to ace Spa Attendant Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Spa Attendant position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and service. Mention specific aspects of Four Seasons' values that resonate with you, such as their commitment to creating memorable guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous hospitality or customer service experience. Include specific examples of how you've maintained cleanliness and provided excellent service in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Four Seasons Hotel and Resorts Gruppe
✨Show Your Passion for Service
Four Seasons values a positive attitude and a passion for service. Be sure to express your enthusiasm for helping others and creating memorable experiences for guests during the interview.
✨Demonstrate Attention to Detail
As a Spa Attendant, maintaining cleanliness and organisation is crucial. Prepare examples of how you've successfully managed similar responsibilities in previous roles, highlighting your attention to detail.
✨Emphasise Teamwork Skills
Working as part of a dedicated team is essential at Four Seasons. Share experiences where you collaborated effectively with others, showcasing your ability to contribute positively to a team environment.
✨Prepare for Customer Interaction Scenarios
You may be asked how you would handle specific guest interactions or challenges. Think through potential scenarios and practice your responses to demonstrate your professionalism and customer service skills.
