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- Tasks: Keep guest rooms and public areas spotless while fulfilling requests with a smile.
- Company: Join Four Seasons, a luxury brand known for exceptional service and a supportive culture.
- Benefits: Enjoy free meals, travel perks, career development, and fun employee events.
- Why this job: Be part of a team that creates memorable experiences in a stunning countryside setting.
- Qualifications: A passion for service and a positive attitude; experience is a plus but not required.
- Other info: Work straight shifts only, with shuttle service available for easy commuting.
The predicted salary is between 20000 - 28000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we prioritise recognising familiar faces, welcoming new ones, and treating everyone with kindness. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect sincerely with people and the world around us.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes from London, Four Seasons Hotel Hampshire offers a welcoming home away from home. Surrounded by 500 acres of scenic landscape, guests can enjoy nature, wildlife, and outdoor experiences. The hotel features seasonal food and drink options, spa treatments, pop-ups, and event spaces with sustainable innovations, accommodating visitors with loved ones, families, or pets. The hotel is located just 10 minutes from Fleet and Farnham, and 45 minutes from London. It offers a variety of restaurants focusing on local produce, banqueting for 200 guests, and 24-hour room service.
About the role: As a Room Attendant, you will ensure the highest standards of cleanliness for guest rooms and suites. Responsibilities include cleaning and tidying rooms, fulfilling guest requests such as extra towels, and reporting maintenance issues. The role is supported by house porters and involves straight shifts only.
What you will do:
- Clean and maintain guest rooms, bathrooms, and public areas with precision.
- Replenish amenities and ensure all items meet Four Seasons standards.
- Respond promptly and professionally to guest requests.
- Report maintenance issues and lost & found items to relevant departments.
- Work efficiently both independently and as part of a team.
What you bring:
- A genuine passion for service and attention to detail.
- Ability to work in a physically demanding role with a positive attitude.
- Previous housekeeping or cleaning experience is preferred but not required.
- Excellent communication and time management skills.
- Flexibility to work shifts, including weekends and holidays.
What we offer:
- Training & career development opportunities.
- Four Seasons employee travel program.
- Opportunities to enhance guest experience.
- BUPA Dental Health Care.
- Free meals at Henry's during shifts, including fruits, coffee, and tea.
- Shuttle bus service between Fleet & Church Crookham.
- Opportunities for a successful international career.
- Free uniform dry cleaning.
- Annual themed employee parties and various social, charitable, and sporting events.
- Access to Wagestream salary advance benefit.
- Employee recognition programs.
Room Attendant employer: Four Seasons Hotel and Resorts Gruppe
Contact Detail:
Four Seasons Hotel and Resorts Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They prioritise kindness and genuine connections, so during your interactions, whether in person or over the phone, showcase your friendly and approachable nature.
✨Tip Number 2
Highlight your passion for service when networking or during interviews. Share specific examples of how you've gone above and beyond to meet guests' needs in previous roles, even if they were not in housekeeping.
✨Tip Number 3
Demonstrate your attention to detail by preparing a checklist of cleaning tasks you would perform as a Room Attendant. This shows that you understand the role's requirements and are ready to hit the ground running.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, including weekends and holidays. Emphasising your willingness to adapt to the hotel's needs can set you apart from other candidates.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Room Attendant position. Understand the responsibilities and required skills, such as attention to detail and a passion for service.
Tailor Your CV: Customise your CV to highlight relevant experience, even if it's not directly in housekeeping. Emphasise any customer service roles or experiences that showcase your ability to work in a team and respond to guest needs.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the Four Seasons brand. Mention your understanding of their commitment to luxury and genuine service, and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Four Seasons Hotel and Resorts Gruppe
✨Show Your Passion for Service
During the interview, express your genuine passion for providing excellent service. Share examples from your past experiences where you went above and beyond to meet a guest's needs or create a memorable experience.
✨Highlight Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles. Mention specific tasks that demonstrate your meticulous nature.
✨Demonstrate Teamwork Skills
Four Seasons values teamwork, so be ready to talk about your ability to work well with others. Share instances where you collaborated with colleagues to achieve a common goal or improve efficiency.
✨Prepare for Physical Demands
Since the role is physically demanding, it’s important to convey your readiness for such tasks. Discuss your ability to handle physical work and any relevant experiences that showcase your stamina and positive attitude.
