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- Tasks: Support the Events team with admin tasks and ensure exceptional service for clients.
- Company: Join Four Seasons, a luxury brand known for creating unforgettable guest experiences.
- Benefits: Enjoy free meals, hotel stays, career development, and a fun work culture.
- Why this job: Be part of a passionate team in a stunning countryside setting, making lasting impressions.
- Qualifications: Attention to detail, customer service skills, and previous luxury market experience required.
- Other info: Flexible hours and opportunities for global career growth await you!
The predicted salary is between 28800 - 42000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role: Here at Four Seasons Hampshire, we are recruiting for an Events Administrator to join our incredibly experienced and passionate Events team. We are looking for an enthusiastic, genuine and friendly person who thrives working within a high pressure, fast paced environment. The successful Events Administrator will provide administrative support to the Events department to ensure the growth of the business. As administrator to The Events team, you must ensure all clients and potential clients receive a polite, professional and efficient service, ensuring all Four Seasons standards are maintained and all current legislation is adhered to.
What you will do:
- Create PMs and deposits.
- Charge credit card payments for events.
- Send invoice requests for prepaid events.
- Produce departmental reports.
- Produce function sheets for all internal events.
- Ensure all rooming list details and requirements are inputted correctly.
- Create menus and place cards for banqueting events.
- Knowledge of competitor set facilities and offering to be up to date at all times.
What you bring:
- High attention to detail and commitment to a luxury quality.
- Passion for excellence and innovation.
- Previous experience in the luxury market.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to adapt to changing guest needs and preferences.
- Exceptional customer service skills with a passion for delivering a luxury guest experience.
- Excellent communication, problem-solving, and organizational skills.
What we offer:
- Excellent Training & Career development opportunities.
- Hotel Service Charge.
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
- Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
- Shuttle bus service from the hotel between Fleet & Church Crookham.
- Holiday entitlement increases with years of service up to 33 days off.
- Bupa dental plan available after 6 months of service.
- Opportunities to build a successful career with global potential!
- Free uniform dry cleaning available.
- Annual themed employee party and many social, charitable & sporting events throughout the year.
- Access to Wagestream - salary advance benefit.
- Employee recognition programmes.
Events Administrator employer: Four Seasons Hotel and Resorts Gruppe
Contact Detail:
Four Seasons Hotel and Resorts Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Administrator
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. Understanding their commitment to luxury and genuine service will help you align your approach during interviews and conversations with the team.
✨Tip Number 2
Network with current or former employees of Four Seasons. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Events Administrator role.
✨Tip Number 3
Stay updated on industry trends and competitor offerings in the luxury market. This knowledge will not only impress during interviews but also demonstrate your commitment to excellence and innovation in event management.
✨Tip Number 4
Prepare to showcase your organisational and problem-solving skills through real-life examples. The ability to thrive under pressure is crucial for this role, so be ready to discuss how you've successfully managed tight deadlines in the past.
We think you need these skills to ace Events Administrator
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Events Administrator position. Understand the key responsibilities and required skills, such as attention to detail and exceptional customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in event administration or the luxury market. Emphasise your organisational skills and ability to work under pressure, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the Four Seasons brand. Mention specific examples of how your previous experiences align with the responsibilities of the Events Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is essential for the role.
How to prepare for a job interview at Four Seasons Hotel and Resorts Gruppe
✨Show Your Passion for Luxury Service
Make sure to express your enthusiasm for delivering exceptional guest experiences. Share examples from your past roles where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Four Seasons' commitment to luxury.
✨Demonstrate Attention to Detail
As an Events Administrator, attention to detail is crucial. Prepare to discuss how you've successfully managed complex tasks or projects in the past, ensuring accuracy and quality in your work.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to thrive under pressure. Think of specific instances where you had to meet tight deadlines or adapt quickly to changing circumstances, and be ready to share those stories.
✨Research the Company Culture
Familiarise yourself with Four Seasons' values and culture. Be prepared to discuss how your personal values align with theirs, particularly their focus on genuine connections and treating others with respect.
