At a Glance
- Tasks: Greet guests, manage reservations, and ensure a welcoming atmosphere.
- Company: Join the Four Seasons Hotel Hampshire, known for exceptional service and teamwork.
- Benefits: Enjoy competitive pay, travel perks, training, and wellness programmes.
- Why this job: Be the first impression of a luxury restaurant and grow your career globally.
- Qualifications: Previous experience in hospitality and strong English communication skills required.
- Other info: Flexible schedule needed; includes weekends and bank holidays.
The predicted salary is between 23795 - 30000 Β£ per year.
Restaurant Host/ess β Fleet, Hampshire
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
Job Description:-
The Host/Hostess is the guestβs first impression of the restaurant. The Host/Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/Hostess has a complete working knowledge of the menus, menu ingredients and what is available/unavailable for that day. A principle role within the restaurant, the Host/Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Hostess is also familiar with frequent guests and knows their names and preferences.
Flexible schedule is required and includes weekends and
Restaurant Host/ess - Fleet, Hampshire employer: Four Seasons - Fleet, Hampshire
Contact Detail:
Four Seasons - Fleet, Hampshire Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Restaurant Host/ess - Fleet, Hampshire
β¨Tip Number 1
Familiarise yourself with the restaurant's menu and any special offerings. Being knowledgeable about the dishes will not only impress during your interview but also show your genuine interest in the role.
β¨Tip Number 2
Practice your greeting and customer service skills. As a Host/Hostess, first impressions are crucial, so rehearse how you would warmly welcome guests and handle reservations.
β¨Tip Number 3
Research the restaurant's values and culture. Understanding their approach to service and teamwork will help you align your responses during the interview, demonstrating that you're a great fit for their team.
β¨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Restaurant Host/ess - Fleet, Hampshire
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Host/ess. Familiarise yourself with the importance of first impressions and how to create a welcoming atmosphere for guests.
Tailor Your CV: Highlight any previous experience in hospitality, especially as a Host/Hostess in a high-end environment. Emphasise your customer service skills, ability to manage reservations, and knowledge of menus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to greet guests warmly and manage seating efficiently.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Four Seasons - Fleet, Hampshire
β¨Make a Great First Impression
As a Host/Hostess, your role is all about creating a welcoming atmosphere. Practice your greeting and ensure you maintain eye contact and a genuine smile during the interview. This will demonstrate your ability to connect with guests right from the start.
β¨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including ingredients and daily specials. During the interview, be prepared to discuss your knowledge of the menu and how you would handle guest inquiries about it. This shows your commitment to providing excellent service.
β¨Showcase Your Experience
Highlight any previous experience you have as a Host/Hostess, especially in high-end establishments. Share specific examples of how you managed reservations or dealt with busy periods, as this will illustrate your capability to thrive in a fast-paced environment.
β¨Demonstrate Flexibility and Team Spirit
Since the role requires a flexible schedule, be ready to discuss your availability, including weekends and bank holidays. Emphasise your willingness to collaborate with team members and adapt to changing situations, which is crucial for maintaining a smooth operation.