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- Tasks: Be the friendly face of our restaurant, greeting guests and managing reservations.
- Company: Join a team that values respect, collaboration, and excellent service at Four Seasons Hotel Hampshire.
- Benefits: Enjoy competitive pay, travel perks, training opportunities, and free meals on duty.
- Why this job: Make a great first impression and build relationships with guests in a vibrant environment.
- Qualifications: Previous experience as a Host/Hostess in a five-star setting is required.
- Other info: Flexible schedule needed, including weekends and bank holidays.
The predicted salary is between 23795 - 30000 £ per year.
Restaurant Host/ess – Fleet, Hampshire Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. Job Description:- The Host/Hostess is the guest’s first impression of the restaurant. The Host/Hostess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/Hostess has a complete working knowledge of the menus, menu ingredients and what is available/unavailable for that day. A principle role within the restaurant, the Host/Hostess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Hostess is also familiar with frequent guests and knows their names and preferences. Flexible schedule is required and includes weekends and bank holidays. Salary: £30,000 pa (on target earnings) – base salary £23,795 pa plus service charge, typically circa £800 per month You must be eligible to work in the UK according to the new Brexit Regulations Experience and Skills:- Previous Experience as Host/Hostess with a Five Star Hotels and Resort. Proficient in verbal/written English and Good knowledge of English. Just some of the benefits Four Seasons Hotel Hampshire employees enjoy: Highly competitive remuneration package Guest Experience Program, including an overnight stay with breakfast Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment Excellent Training and Career Development opportunities 28 days holiday per annum including bank holidays (increasing based on length of service) Group Personal Pension Plan upon completion of three months’ service Bupa Dental Insurance after 1 years service Opportunities to build a successful career with global potential Access to Wagestream – a salary advance benefit Discounted Gym Membership WeCare Employee Well Being Platform Uniform and free meals on duty Employee Recognition Programmes and more!!
Restaurant Host/ess - Fleet, Hampshire employer: Four Seasons - Fleet, Hampshire
Contact Detail:
Four Seasons - Fleet, Hampshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host/ess - Fleet, Hampshire
✨Tip Number 1
Make sure to showcase your previous experience in high-end hospitality settings. Highlight any roles where you’ve been the first point of contact for guests, as this aligns perfectly with the Host/Hostess position.
✨Tip Number 2
Familiarize yourself with Open Table or similar reservation systems. Being able to demonstrate your knowledge of these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 3
Research the restaurant's menu and be prepared to discuss it. Knowing the ingredients and daily specials will not only impress your interviewers but also show your enthusiasm for the role.
✨Tip Number 4
Emphasize your ability to work flexible hours, including weekends and holidays. This is crucial for a Host/Hostess role, and showing your willingness to accommodate the schedule will make you a more attractive candidate.
We think you need these skills to ace Restaurant Host/ess - Fleet, Hampshire
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Host/Hostess. Familiarize yourself with the importance of first impressions and how to create a welcoming atmosphere for guests.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality, especially in five-star hotels or resorts. Mention specific skills like reservation management and guest interaction that align with the job description.
Showcase Your Communication Skills: Since the role requires proficiency in verbal and written English, ensure your application reflects strong communication skills. Use clear and concise language, and consider including examples of how you've effectively communicated with guests in the past.
Express Your Passion for Service: In your cover letter, convey your passion for excellent service and teamwork. Share anecdotes that demonstrate your commitment to creating memorable experiences for guests and working collaboratively with colleagues.
How to prepare for a job interview at Four Seasons - Fleet, Hampshire
✨Make a Great First Impression
As a Host/Hostess, your role is to create a welcoming atmosphere. Practice your greeting and ensure you maintain eye contact and a genuine smile during the interview. This will demonstrate your ability to connect with guests right from the start.
✨Know the Menu Inside Out
Familiarize yourself with the restaurant's menu, including ingredients and daily specials. Being able to discuss the menu knowledgeably will show your commitment to providing excellent service and your readiness for the role.
✨Showcase Your Flexibility
Highlight your availability and willingness to work weekends and bank holidays. Flexibility is key in the hospitality industry, and demonstrating this trait will make you a more attractive candidate.
✨Emphasize Team Collaboration
Discuss your previous experiences working in teams, especially in high-pressure environments like five-star hotels. Emphasizing your ability to collaborate and support your colleagues will align with the company's values of mutual respect and teamwork.
