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- Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
- Company: Established business in Skelmersdale with a focus on finance and customer relationships.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on cash flow and customer satisfaction.
- Qualifications: Experience in credit control or accounts receivable, strong communication skills required.
- Other info: Fast-paced role with excellent career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a proactive and organised Credit Controller to join a well-established business based in Skelmersdale. This role is responsible for managing customer accounts, ensuring the timely collection of outstanding debt, and supporting the wider finance function in maintaining strong cash flow and customer relationships.
The ideal candidate will be a confident and driven Credit Controller with proven experience managing high-volume customer accounts and consistently delivering strong cash collection performance. You will be commercially aware, comfortable communicating with a wide range of clients via phone and email and able to work closely with operational teams to resolve invoice queries efficiently.
This is a fast-paced, high-volume role focused on maintaining excellent cash collection results while building and sustaining positive relationships with customers and internal teams.
Key Responsibilities- Manage a portfolio of customer accounts and proactively collect outstanding debt
- Proactively chase overdue invoices via phone, email and written communication
- Investigate and resolve invoice queries in collaboration with operations and billing teams
- Reconcile customer accounts and allocate incoming receipts
- Support month-end processes, including reporting on debtor performance and collection trends
- Produce aged debt reports and escalate high-risk accounts where appropriate
- Monitor aged debt, escalate high-risk accounts, and support monthly reporting
- Build effective working relationships with internal stakeholders to ensure timely and accurate billing
- Assist with process improvements to strengthen credit control procedures and reduce debtor days
- Previous credit control or accounts receivable experience, ideally within a high-volume environment
- Strong communication and negotiation skills with the confidence to manage collection calls professionally
- Excellent attention to detail and organisational skills
- Good working knowledge of accounting systems and Microsoft Excel
- Ability to manage multiple accounts and prioritise workload effectively
- A collaborative approach with the ability to work closely with operational teams
- Professional, resilient, and results-focused
- Strong customer service mindset while maintaining firm credit control discipline
- Self-motivated with a proactive approach to problem solving
Please send a copy of your CV for immediate consideration.
Credit Controller in Wigan employer: Four Recruitment
Contact Detail:
Four Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to job leads or insider info about openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences managing customer accounts and how you resolved invoice queries. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Credit Controller in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and managing customer accounts. We want to see how you've tackled high-volume environments and achieved strong cash collection results, so don’t hold back!
Showcase Your Communication Skills: Since this role involves a lot of communication with clients, it’s essential to demonstrate your strong communication and negotiation skills. Use examples from your past experiences where you’ve successfully resolved issues or built relationships.
Be Detail-Oriented: Attention to detail is key in credit control. When writing your application, make sure to highlight your organisational skills and any experience you have with reconciling accounts or producing reports. We love candidates who can keep things in order!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Four Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your financial knowledge and be ready to discuss your experience with managing high-volume accounts. Be prepared to share specific examples of how you've successfully collected debts in the past.
✨Communication is Key
This role requires strong communication skills, so practice how you articulate your thoughts. Think about how you would handle difficult conversations with clients regarding overdue payments. Show that you can maintain professionalism while being assertive.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've resolved invoice queries in the past. Prepare a couple of scenarios where you collaborated with other teams to solve issues. This will show your potential employer that you're proactive and can work well with others.
✨Show Your Organisational Skills
In a fast-paced environment, organisation is crucial. Talk about how you prioritise your workload and manage multiple accounts effectively. You might even want to bring along a sample of your aged debt reports or any tools you use to stay organised.