At a Glance
- Tasks: Engage with customers via phone, email, and chat to provide top-notch support.
- Company: Join a thriving business in Westhoughton focused on customer service excellence.
- Benefits: Enjoy competitive pay, bonuses, ongoing training, and a fun team culture.
- Why this job: Perfect for those who love building relationships and thrive in a dynamic environment.
- Qualifications: Confident communicators with a warm manner; customer service experience is a plus.
- Other info: Free parking and regular social activities make this role even more appealing.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This role is for a Senior Marketing Recruitment Specialist at Four Recruitment. Location: Westhoughton, Bolton. We’re working with a thriving business based in Westhoughton that\’s on the lookout for a Sales & Support Advisor to join their growing team. If you\’re someone who enjoys building relationships, thrives in a fast-paced environment and brings positivity and drive to everything you do, then this could be a fantastic opportunity for you! This role would suit someone with a background in customer service or sales support, who is confident communicating with people and loves delivering an excellent service.
Location: Westhoughton, Bolton
What You’ll Be Doing
- Engaging with customers via phone, email, and live chat to provide friendly, solution-focused support
- Understanding customer needs and recommending the most suitable options
- Identifying opportunities to provide added value
- Keeping records up to date in the CRM system
- Liaising with internal teams to ensure a smooth customer experience
- Learning about the company’s products and services to provide accurate information
What We’re Looking For
- A confident communicator with a warm, professional manner
- A team player who enjoys working towards goals
- Someone who learns quickly and is open to feedback
- Strong written and verbal communication skills
- Experience in a customer-facing or sales support role is desirable but not essential
What’s in It for You
- A competitive salary plus performance-based bonuses
- Ongoing training and career development opportunities
- Incentive schemes and regular office-based rewards
- Supportive, team-focused culture with plenty of social activities
- Free parking on-site
Please send a copy of your CV for consideration!
Seniority level
- Associate
Employment type
- Full-time
Job function
- Sales and Customer Service
Industries
- Services for Renewable Energy and Utilities
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Sales Support Executive employer: Four Recruitment
Contact Detail:
Four Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the company's products and services before your interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations with friends or family. Focus on being friendly and solution-oriented, as these traits are essential for a Sales Support Executive.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being prepared with examples of how you've successfully resolved issues in the past can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales support. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the position. Mention specific examples of how you've successfully engaged with customers in the past.
Showcase Your Soft Skills: Emphasise your ability to work as part of a team and your willingness to learn. Provide examples of how you've contributed positively to a team environment in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Four Recruitment
✨Showcase Your Communication Skills
As a Sales Support Executive, strong communication is key. Be prepared to demonstrate your ability to engage with customers effectively. Practice articulating your thoughts clearly and confidently, as this will reflect your suitability for the role.
✨Understand the Company’s Products
Familiarise yourself with the company’s products and services before the interview. This knowledge will allow you to answer questions more effectively and show your genuine interest in the role, which can set you apart from other candidates.
✨Emphasise Your Customer Service Experience
Even if you don’t have direct sales support experience, highlight any customer service roles you've held. Discuss specific examples where you provided excellent service or resolved issues, as this aligns well with the expectations of the position.
✨Demonstrate a Positive Attitude
The job description mentions a need for positivity and drive. During the interview, maintain an upbeat demeanour and express enthusiasm for the role. This will help convey that you are a team player who fits well within their supportive culture.