WE’RE HIRING: HOTEL DUTY MANAGER
Four Points Flex by Sheraton Doncaster
Are you a people person who loves hospitality, thrives on a challenge, and enjoys making every guest feel welcome? We’re looking for an enthusiastic, hands-on Duty Manager to join our team at Four Points Flex by Sheraton Doncaster!
If you have a passion for great service, a positive attitude, and the confidence to keep things running smoothly, we’d love to hear from you.
A DAY IN THE LIFE OF A DUTY MANAGER
No two days are the same! As Duty Manager, you’ll play a key role in the day-to-day running of the hotel, ensuring our guests enjoy a welcoming, comfortable, and memorable stay.
What you’ll be doing:
- Welcoming our guests: Managing check-ins and check-outs, ensuring accurate billing, and delivering a warm, friendly welcome from arrival to departure.
- Creating a great bar experience: Serving drinks and providing friendly, attentive service to our guests.
- Leading the shift: Taking responsibility for the smooth running of hotel operations and supporting the team throughout each shift.
- Supporting food and beverage: Working alongside colleagues to deliver excellent service at breakfast, lunch, and dinner.
- Preparing for successful events: Ensuring conference rooms are set up and ready for organisers and delegates to arrive.
- Keeping everything running smoothly: Coordinating with housekeeping and maintenance teams to manage room availability and resolve issues efficiently.
- Delivering exceptional standards: Maintaining high standards of service and creating a positive atmosphere, even during busy and high-pressure periods.
- Supporting your team: Leading by example, communicating effectively, and helping colleagues deliver their best every day.
WHAT WE’RE LOOKING FOR
We’re looking for someone who brings energy, enthusiasm, and a genuine passion for hospitality.
You’ll ideally have:
- A passion for people: Previous experience in front desk, reception, guest services, or a similar customer-facing role.
- Leadership potential: Experience supporting or supervising a team, with the confidence to take ownership and lead by example.
- Excellent communication skills: A friendly, professional approach and the ability to build positive relationships with guests and colleagues.
- A natural problem-solver: Someone who stays calm under pressure, thinks on their feet, and finds practical solutions.
- Strong organisational skills: Attention to detail when managing reservations, guest requests, billing, and daily operations.
- A team-first attitude: Someone who enjoys working collaboratively and creating a supportive environment for everyone.
- Confidence and initiative: The ability to make quick, sensible decisions and take responsibility when needed.
- Flexibility and enthusiasm: A positive, adaptable approach and the energy to thrive in a fast-paced hotel environment.
Most importantly, you’ll care about the little things that make a big difference to our guests and take pride in helping create a fantastic hotel experience.
WHY JOIN OUR TEAM?
At Four Points Flex by Sheraton Doncaster, you’ll have the opportunity to make a real difference, develop your hospitality skills, and be part of a team that works together to deliver great guest experiences.
If you’re ready to take the next step in your hospitality career and enjoy a role where every day brings something new, we’d love to meet you!
OMNIUK
Hotel Duty Manager in Doncaster employer: Four Points Flex
As a Maintenance Manager at our esteemed hotel, you will be part of a vibrant work culture that prioritises teamwork and excellence. We offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions directly enhance the guest experience. Join us in a location that not only values your skills but also fosters a sense of community and belonging.
