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- Tasks: Manage hotel systems, lead tech projects, and provide hands-on IT support.
- Company: Join the Sirius Hotel Group, a dynamic hotel management company.
- Benefits: Competitive salary, bonuses, wellness programmes, and discounts at our hotels.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
- Why this job: Be a tech ambassador in hospitality and drive innovation in guest experiences.
- Qualifications: Experience in IT systems management and project leadership.
The predicted salary is between 40000 - 50000 £ per year.
Are you interested in progressing your career in IT and looking for a new challenge? The Sirius Hotel Group is seeking an enthusiastic Systems and Special Projects Manager to join our growing team, creating personalised experiences to mirror our guests’ onsite experience. The Systems and Special Projects Manager will act as an Ambassador of The Resident & Four Points Flex by Sheraton Brands.
The Sirius Hotel Group is a specialist Hotel Management Company that manages two hotel brands: The Resident in London, Edinburgh and Liverpool, and Marriott International's Four Points Flex by Sheraton brand in Cardiff, Newcastle, Dundee and Edinburgh. This role is critical for managing systems, delivering special projects, and providing hands-on technical support across the group. You will be on a hybrid working schedule, based in our HQ office in central London with the possibility to work from home.
Role Purpose
To manage and maintain all operational systems across the hotel group, lead special technology projects, and provide technical expertise to support operations and the IT team. The role ensures compliance with Marriott standards and drives innovation in hospitality technology.
Key Responsibilities
- Administer and troubleshoot hotel technology platforms (PMS, POS, CRM, HQ Systems, Hotels Systems, network infrastructure).
- Perform system upgrades and configuration changes.
- Ensure system security, backups, and disaster recovery readiness.
- Lead IT projects such as system migrations, integrations, and new technology deployments.
- Develop project plans, manage timelines, and coordinate stakeholders.
- Provide advanced technical support to the IT team and hotel staff.
- Act as escalation point for complex technical issues.
- Ensure GDPR compliance and Marriott IT standards.
- Implement cybersecurity best practices and monitor vulnerabilities.
- Identify opportunities for automation and digital transformation.
- Research emerging hospitality technologies and recommend adoption.
Benefits
- Competitive Salary and Annual Salary Reviews
- Annual Bonus Scheme
- Online Learning Hub with fully bespoke L&D Programme
- Wellbeing Programme supporting mental, physical and financial health
- Employee Assistance Programme
- Cycle to Work Scheme
- Free overnight stay for new team members
- Discounted rates for yourself, friends & family at our hotels
- Freebies and Discounts with free membership to Perkbox
- Refer a Friend Bonus of £100
- Milestone rewards to celebrate work anniversaries - including additional holiday and a free stay
- Online Community to share news and celebrate successes
- Pension Contribution
- Company Sick Pay
- Complimentary snacks, drinks and weekly fruit baskets for the whole team
- Any many more…!
Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.
Systems and Special Projects Manager in London employer: Four Points Flex by Sheraton Cardiff
Contact Detail:
Four Points Flex by Sheraton Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems and Special Projects Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills through practical examples. When discussing your experience, use specific projects or challenges you've tackled that relate to the role. This gives employers a clear picture of what you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Systems and Special Projects Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Systems and Special Projects Manager role. Highlight your IT expertise and any relevant project management experience to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your background aligns with our mission at Sirius Hotel Group. Be genuine and let your personality come through!
Showcase Your Technical Skills: Since this role involves managing various hotel technology platforms, make sure to list your technical skills clearly. Mention any specific systems you've worked with, like PMS or CRM, to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be one step closer to joining our fantastic team at Sirius Hotel Group!
How to prepare for a job interview at Four Points Flex by Sheraton Cardiff
✨Know Your Tech Inside Out
Make sure you’re well-versed in the hotel technology platforms mentioned in the job description, like PMS, POS, and CRM systems. Brush up on your troubleshooting skills and be ready to discuss how you've handled technical issues in the past.
✨Showcase Your Project Management Skills
Prepare examples of IT projects you've led or contributed to, especially those involving system migrations or new technology deployments. Be ready to talk about how you developed project plans and coordinated with stakeholders to ensure success.
✨Understand Compliance and Security
Familiarise yourself with GDPR compliance and cybersecurity best practices. Be prepared to discuss how you’ve implemented these in previous roles and how you would ensure compliance within the Sirius Hotel Group.
✨Research Emerging Technologies
Stay updated on the latest trends in hospitality technology. Think about how you can bring innovation to the role and be ready to suggest technologies that could enhance guest experiences or streamline operations.