At a Glance
- Tasks: Deliver outstanding customer care and support the healthcare team in a dynamic environment.
- Company: Join Fountains Medical Practice, where your role makes a real difference in patient experiences.
- Benefits: Earn while you learn with a competitive apprenticeship wage and 20 days leave plus Bank Holidays.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal and professional growth.
- Why this job: Kickstart your career in healthcare with hands-on experience and valuable skills development.
- Qualifications: GCSE English and Maths Level 2 required; enthusiasm and a willingness to learn are key.
The predicted salary is between 800 - 1400 £ per month.
This is a unique and exciting opportunity for an apprentice administrator in Fountains Medical Practice. Every GP surgery needs an efficient team of administrators/receptionists to ensure every patient experience is a positive one. If you wish to play an integral part in our team, we welcome your application.
We are looking for enthusiastic, motivated individuals with a willingness to learn and in return, we will offer you a varied admin work experience in the healthcare sector.
Job responsibilities include:
- To deliver outstanding customer care at all times – to patients and all of the primary health care team
- To develop excellent communication skills – over the telephone and in person
- Make appointments, deal with a range of patient enquiries and queries
- To provide admin support to the primary health care team
- Scan documents into patient records
- Record/code patient data into their electronic health record
Apprenticeship Details:
- Business Administrator, Level 3 Business administrator
- The apprenticeship will be on a fixed term contract for the duration of the apprenticeship
- Salary will be paid at the current apprenticeship wage
- You will work 37.5 hours per week with on the job and off the job learning opportunities and receive 6 hours paid study time (1 day a week)
- 20 days leave plus Bank Holidays
Eligibility:
- English AND Maths Level 2 is essential - GCSE grade C/4 or above, or equivalent Functional Skills Level 2
Apprentice Administrator employer: Fountains Medical Practice
Fountains Medical Practice is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work environment where apprentices can thrive. With a commitment to outstanding patient care, employees benefit from hands-on experience in the healthcare sector, alongside structured learning opportunities and generous leave provisions. Join us to be part of a dedicated team that values communication, teamwork, and personal development in a rewarding setting.
Contact Details:
Fountains Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Administrator
✨Tip Number 1
Get to know the practice! Research Fountains Medical Practice and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a friend or family member. Focus on how you can deliver outstanding customer care and communicate effectively, as these are key for the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Fountains Medical Practice on LinkedIn. They might share insights about the work culture or even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and tech-savvy, which is a great trait for an apprentice administrator.
We think you need these skills to ace Apprentice Administrator
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the role shine through in your application. We want to see that you're excited about the opportunity to work in a healthcare setting and eager to learn. A little enthusiasm goes a long way!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for individuals who can deliver outstanding customer care, so mention any relevant experience you have!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fountains Medical Practice
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an Apprentice Administrator. Familiarise yourself with tasks like customer care, appointment scheduling, and data entry. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, practice how you articulate your thoughts. You might be asked about handling patient enquiries or working with a team. Prepare examples from your past experiences that showcase your ability to communicate effectively, both over the phone and in person.
✨Demonstrate Your Willingness to Learn
As an apprentice, showing a genuine eagerness to learn is crucial. Be ready to discuss how you plan to develop your skills during the apprenticeship. Mention any relevant courses or training you've undertaken, and express your excitement about gaining experience in the healthcare sector.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you gauge if the practice is the right fit for you.
